I have to say that I've been with them for something like 14 years. Problems are seldom - I've never seriously considered switching providers. This is about the worst outage I can remember.
106 posts • joined 27 Jun 2009
Biggest concern is time to respond
Outages happen -- though quite how Plusnet have managed to end up with broken DNS and no websites (except community forums) is beyond me. Hopefully we'll find out what went wrong.
BUT the biggest concern is that users were reporting problems since the small hours, and responses only started coming when the day staff rolled into work around 08.30am. That's no way to run a service for hundreds of thousands of customers.
$200 markup = less than the VAT
or am I missing something?
The Barclaycard online servicing site is offline, too...
Re: I completed the form yesterday
Making web forms that work correctly for >1 user isn't exactly rocket science. If they're rolling their own, and failing, then some developer is clearly having a laugh.
FOI request to find out how much the e-Consultation system cost?
" It was the first the bureaucrats had heard of the problem, apparently, despite users posting comments exposing the issue directly on the site."
Yes. They got two emails and a web complaints form from me last night. This shows how seriously they take their feedback system.
Re: The form is addled
Hm. Ok. Good point on twitter. Done. But the DfE form is definitely screwed up all by itself.
The form is addled
Half way through filling in the nine pages of the form, I started getting pages where the boxes were pre-filled. And from the tone of the comments, I'm pretty sure they weren't pre-filled by the DfE. Going back to the start, I found that I was now logged in as someone else - and could see their email address.
Even worse, it 'submitted' and locked my submission against my name against my will. I will be filing a DPA request to dissociate my name from the things I didn't even write.
Can't manage cookies... not much chance of managing a filter very well. [Ok; that's a cheap jibe, given that they want ISPs to do the latter.. but still ...]
Re: A nice idea...
Well, that's one reason why I designed the centre to embrace the University's own internal IT practice as well as the blue sky research stuff. With a vast and sprawling decentralized organisation, holding considerable amounts of personal data, valuable IPR, medical research records, and more, the University itself has considerable need of this stuff. And yes, that will lead to egg-on-face moments when we fail to get it right: but if we can actually learn from those, we might even help to advance best practice. If we get the inter-disciplinary part working as I would wish, we might even help to promote changes in policy or the law.
Spending on IT and security is as patchy in the University as anywhere else, and we do, to borrow a phrase from Microsoft, eat our own proverbial dog food.
Re: if media companies could turn back time...
They'd also try to charge you extra for listening to music on black loudspeakers as well as wood-grained ones, or indeed for listening in the kitchen as well as the lounge.
Not so big a shift, but a big one coming
The BBC has been flogging tapes, CDs, DVDs, and the like for years, of any series they though they could sell Making the back catalogue available for download or streaming for a fee is just a shift of format.
That said, there is something quite curious about having the current content available for free (funded by subscription from those who choose to watch 'live') whilst making the back catalogue available by essentially the same means, but in return for a fee. It doesn't sound like a terribly sustainable way around to do things.
Isn't this about two decades too late? DVDs and - gasp - CD-ROMs ? Do people still buy those things? What about all the web content from the 1990s onwards?
Don't get me wrong - it's a good idea in principle, and should have been taken seriously when digital media were taking off. But I wonder if the horse bolted ages ago, the proverbial genie is out of the bottle, etc.
Given that we have less than a couple of centuries' worth of experience of running any sort of coordinated time, the notion that we should fret unduly about a leap hour, 550 years from now is fanciful, to say the least.
Imagining that standards presently written by the ITU will lead, several millennia from now, to a UK sunrise at 18.00 is like speculating that the ancient Babylonians should have worried about the impact of their timekeeping standards upon the design of today's IT systems.
Oh, wait, hang on. Mine's the one with a sundial in the pocket.
I love my roomba ...
... but frankly I wouldn't pay £500 for one. The one I've got *does* pick up a lot of stuff, and makes the carpets look quite decent. That does it for me. Oh, and it encourages me not to leave stuff on the floor, which is also good. This new model doesn't really sound like much of a delta on the old one.
Not for me
My local sorting office is on a busy road with no parking available. That makes picking up bulky items really quite problematic.
The eee Pad is comfortably beating those other Android tablet sales figures, AFAIK, but that doesn't suit the story, so perhaps it needs overlooking....
Turn it round
Windows does make it fairly easy to turn your monitor through 90 degrees, if your hardware will cope. Then on a 9:16 screen, you need something to fill the vertical space, because A4 isn't 9:16, so the ribbon makes eminently good sense there.
Editing documents on a portrait-format screen is rather good.
The ribbon is almost entirely responsible for getting me onto MS Office, after years of preferring OpenOffice.
"Informed Consent" is a bonkers standard in this context
"Informed Consent" is a totally inappropriate standard to apply here anyway.
It comes from the world of medicine, where the surgeon has to make sure you understand the implications of that vasectomy before relying on your signature as permission to apply the scalpel to your goolies.
We don't apply anything like as high a standard in other walks of life: that mortgage you signed up for is a weight around your neck, whether or not you understood how compound interest works. With a few restrictions around 'unfair contract terms' etc., caveat emptor applies.
Informed consent is just the wrong standard in this case (even 'click the box' consent is a bit strong, for the reasons others have pointed out).
Apps and Support
You're right: if the device does exactly what you need, out of the box, then it's fine.
However, sooner or later you will want to install different software - new apps, for example. And those apps will not be available for that device.
Worse, we have come to expect bug fixes - for security if nothing else - and these will not be available for an unsupported device. Of course, few hackers will be investigating vulnerabilities in WebOS - except perhaps disgruntled purchasers - so you may survive through obscurity. But immediate obsolescence is never a good thing.
@Giles Jones: missing the point
If the reviewer had made that point, it would have enhanced the article. To overlook such an issue entirely in this comparison just misses the point.
AFAIK, the HP offering has even fewer tablet applications than Andriod, so the point stands. The more interesting question is which platform is likely to get more, sooner, and how long HP will carry this product if it doesn't rapidly gain enough market share to make the platform attractive to developers. As long as it's in third place behind iOS and Android, the beauty contest won't look pretty.
And the comparison with Andriod tablets?
I know the iPad has the lion's share of the market, but there are some plausible Honeycomb tablets out there - and they are the ones most likely to be in a deathmatch with HP's offering for the 'non Apple market'. So, in a review, you might have offered some kind of comparison? Just a little bit?
Open up the DNS
Seriously, there's no reason why there has to be just one. Start your own, get a few ISPs on board, offer plebs instructions on how to start using it, and bob's your uncle. Now you can define your own TLD policy, and peer with the 'mainstream' DNS whenever you wish. Or, make client software which uses its own resolver implementation.
I'm kind-of surprised that Google, Apple, and Microsoft haven't already done this. A tick-box in the browser config to say 'use Google-DNS' is all that it would take to divert most users' queries most of the time. There's no reason why ICANN has to be a monopoly provider for name resolution.
Jamming isn't the same as turning off
You can't currently base safety-critical systems - like autopilots - on GPS because its availablilty to anyone other than the USAF is on a grace and favour basis. A system without a foreign-controlled central kill switch (ooh, bad pun, sorry) is of great value for civilian uses, even if the Septics are making sure that they're not going to get their ships hit by Galileo-guided missiles.
I rather like the eee pad's style. The big black frame gives you something to hold onto, without inadvertently touching the screen.
The only down-side to my Eee Pad is the proprietary charging cable. That's a nuisance, especially when there are so far no spares to be had.
<i>But BT points out that any such coverage requirement means the spectrum wouldn't raise as much at auction, so the buyer would effectively be receiving a state subsidy to pay for rural broadband</i>
That is one of the most contorted pieces of reasoning I've heard this year. Full marks.
I have jam today
I have an Android tablet which falsifies all of these. Available from many UK outlets today.
Not good... but not that bad
You're with the wrong carrier, then.
don't get the same tax breaks that UK ones do. But don't let that stand in the way of a good rant.
Not that that should give them a licence to interfere. Surely no one should get to put up posters in a polling station, except the election officials.
In my defence, poorly could be an adjective as well as an adverb, especially where Government projects are concerned. Making clear that it qualifies the following adjective doesn't seem so unreasonable to me. So 'tis a grammatical slip to be sure, but from the best of motives, and without introducing additional ambiguity (which is, surely, the point of grammar).
Government has clearly wasted huge amounts on prooly-specified, poorly-delivered IT projects. No argument there.
But there aren't many hard-nosed businesses that have adopted Apple products for their corporate IT. There are good reasons for this, and they amount to more than prejudice and inertia.
We ALL have to worry about legal fees
The more lawyers get away with charging fees out of all proportion to the issue, the more we ALL suffer - because hedging your bets becomes a cost to business, and because the risks associated with bringing justifiable legal action become too great.
Sadly, bits of the IT profession also seem to rely on charging totally unreasonable amounts when the customer has no alternative (or is too stupid to realise that they do have an alternative). This, too, is bad for the rest of us - but nice work if you can get it, no doubt.
That's not what he said at all
Security is about risk management. The biggest threat to you from eavesdropping arises on the local segment, particularly when that is wireless. Encrypting that segment reduces the threat: no one claimed it eliminated it altogether.
That's all very well
I take as my starting point that vendors can write more-or-less whatever they like in their licence terms, and the buyers can take it or leave it.
But the situation is a mess: if you're old-fashioned enough to buy a CD or a DVD, most of what you're paying for is the licence to the content, and yet you get to treat it like a 'thing' which you can re-sell. Why is a CD containing a digitized warbling of some pop star logically different from a CD containing the digitized rambling of some programmer?
"Fiber (sic) has not been laid .. and satellite is way to (sic) expensive"
You seem to imply that Australia is a communications black-spot. I'll grant that there doesn't seem to be enough competition to keep connectivity prices low, but rest assured Australia has plenty of connection to the rest of the world - at the best latencies undersea cables can deliver.
It all depends
What was in their contract? You can't have perpetual updates for no money, but if they bought a product which was supposed to deliver certain functionality in perpetuity and it has stopped doing so ... then surely the vendor is culpable.
LOL @ missing the point
It's the rest of the moderate right that are upset. Call the EDL whatever you like: just don't imply that the Tories (etc.) are 'EDL-lite'.
If you're referring to me, I resent that
I'm no apologist for those people. I'd go a long way to avoid an EDL demo.
The left/right labels are near meaningless, but the casual use of the label "far right" has every potential to smear the moderate right - to a much greater extent than the label "far left" smears the moderate left.
Knee-jerk reactions and trite labels have the danger of over-simplifying the argument. That is my sole point. It's convenient to pigeon-hole people, but doing so carelessly carries the danger that you fail to understand what's really going on, and get overwhelmed by events.
And nor do I want to. But the politics of the right have to do with free-market capitalism.
The EDL have nothing to do with that, and associating them with it is nothing but a smear.
Tell me, in what sense is the English Defence League "far right" ?
Well, there's an uncommonly thoughtful response in a sea of knee-jerk reactions.
Censorship is bad. Breaking the internet's design is bad (where do the net-neutrality folks stand on the filtering out of porn-providers' content?).
Promoting standards which add meta-data to content so that a client-side filter can stop me and mine seeing things I don't care for, is good.
I think 'fucking books' might be the ones that mumsnet were worried about.
try reading some history
Amusing as your smart-arsed comment is, it rather misses the point: translating it was a step on the road to the enlightenment and other good things.
out of date
Actually, Southampton were doing research on IPv6 when I worked there over ten years ago.
But certain parts of the media *do* like a hue and cry these days, and do tend to instil fear in the innocent as well as the guilty.
The man said: "However given the nature of my employment with children allegations like this could have cost me my job and my family their home."
We used to believe in being innocent until proven guilty in this country. We used to believe in the rule of law. We used to believe in due process. All of these have been eroded so that all too often the innocent suffer along with the guilty. The man may be a numptie; there's no law against that. Even if he were a member of a perfectly legal - if objectionable - organisation that would be no reason for him to be in fear of loosing his job and home, either.
funny USB connector?
That funny USB connector is micro-USB and is becoming standard for connectivity and charging across just about everything in the portable device class(*). Having just one charger to carry when I travel is a real boon. No, I don't really understand what was wrong with mini-USB, but micro-USB is, er, smaller, and has little sprung pins to keep the plug in place.
(*) Apple excepted, no doubt.
there's ID cards, and then there's ID cards
The card is one thing, the ID database is another.
An obligation to carry a card is out of keeping with our national sense of what it is to be free. But, granted, it works for others.
But then, the new German ID card system is based on serious privacy-preserving principles. It might or might not have been acceptable here, but it would have been *much* *much* better than the big-brother nonsense foisted upon us. It has *real* use for the citizen as well as for the state.
A Europe-wide design, based on the German system would be fine as far as I'm concerned, but it isn't going to happen. The biggest problem with NuLab's ID system was that it didn't have a clear objective, so its requirements were invented on a whim and it wasn't fit for any particular purpose, but nevertheless pissed off an awful lot of people.