Giving the users what they ask for......
"Rick kindly arranged a new laptop that was actually 1Kg heavier and ran Windows NT. The second part of the fix was to format its hard drive with the NTFS file system"
Based on my own experience's with people (all within a short distance of each other) at a certain pharmaceutical company with someone that declined a desktop refresh because he had previously petitioned his boss for a laptop instead.
Except he didn't get a sparkling clean one from the refresh stock (They were all allocated to replace laptops like for like) & got one that was still in scope for support for another year (His howls of complaint were quite amusing to my ears & those of his colleagues as he had been lording it over them for a month over his upgrade), he was shortly after more upset to discover that he couldn't get his desktop refresh as that machine had been reassigned to one that wasn't budgeted for replacement, but had since failed as out of warranty.
Or the guy that decided to jump the queue & get one ordered from another branch of the business (Head Office) & got annoyed when my group didn't have access to support\fix it locally.
Another queue jumper requested a higher spec machine transfer from a department closure (he got it) only to discover 3 weeks later after also lording it over with co-workers when I replaced all their machines.
"Ohhh Your old one was removed from the refresh project as out of project scope as you requested it be removed for disposal\transfer of assets, your now current machine will be replaced next year".
"Can I have my old one back to get the refresh?"
"Sorry wiped & decomissioned & on the pile, the replacement has been re-allocated to a machine that was due to be replaced, but the budget wasn't there to do so unless a upgrade wasn't required due to natural wastage"
A year later he was finally crowing about his new machine again, only to discover that the desktop replacement was of pretty much the same spec, but the chipset & software build now used a generic driver for the IDE controller instead of a specific (NT) one & that it was obviously slower in performance by comparison (Based on build & boot times).