Re: Dirty Scammers
About 45m was my record. I think they've put me on a "don't call this guy" list, I haven't had a call from them since.
The interesting thing is that they wanted to connect to my PC, so getting their IP would have been trivial. However, my phone was away from my computer, so I arbitrarily booted up an old computer in my virtual nightmares, which I decided would be running Win98 to present some challanges, wasted about ten minutes trying to let the person remote into my PC via terminal services (on 98!?) before he even asked which version I was using, which I feigned ignorance of. I actually had to tell him in the end, poor bloke didn't even have an option for Win98, told me that i had to be running XP, Vista or Win7 and refused to take the hint of "it says Windows 98 sideways up the left corner of the startmenu" even after being told. Ho de hum. (even the scammers run scripts?)
He then offered me a download of a different remote access tool, of which the page wouldn't load. Having done remote support for too long I know how bad users can be, so when he told me to type in page.com I typed in pagedotcom and then told him it 404'd. His resulting screaming rage down the phone at me when he realised after about ten minutes of debugging was quite funny, although I had to act out the hurt and distressed user and get him to calm me down and admit that his instructions could be better.
Then when I loaded the page he asked me to click on a button, to which I told him it wasn't there. Why not? I think Win98 came with IE4, and I decided that the website would object and give you a "use a different browser" screen. Que uncontrollable screaming in rage, a colleague at their end trying to calm him down while his manager took over my call. After calming me down from sobbing about how bad their customer service was, we had to download a different browser (on an arbitrarily assigned 56k modem...) then failing to install the remote access program as the AV blocked it, uninstalling the AV & restart, then it being blocked by the firewall, uninstall and restart...
Having almost run out of excuses I eventually "executed" the program in my virtual nightmare.
Scammer> Has it got X displayed on the screen?
Scammer> COULD YOU READ OUT WHAT IS DISPLAYED ON THE SCREEN?! Please.
Me> Well, it's popped up a blue screen that says "This program has performed an illegal operation of OE at 0x02623154. The current application must be terminated".
Me slightly worried tone: Was it supposed to do that?
You know, if there was a batch of "poison pill" credit card numbers that automatically locked any activity on a merchants account until it's referred to a fraud team for a manual review of the account then it would be quite easy to make scamming rather painful for the scammers.