Did you actuallty read what I posted?
Or is it just the classic sysadmin knee jerk job saving reaction?
Lumping any and all web based provisions under one banner is nothing short of basic ignorance really.
A SaaS provider can only prosper as a business if data security and integrity is its number one core value.
If you think that what hotmail offers is the same as a subscriber based Software as a Service platform you really need to get out more.
Hotmail is free and not MS core business so customers can suck up a 4 day outage, if Hotmail was MS core business do you think you would see the same?
"Onsite data storage does indeed have its pitfalls, but they are well known, and solutions are widely available. And remote management tools make it easy for suppliers to IT-illiterate market sectors to keep them running for them."
So the IT illiterate are going to pay for secondary and tertiary backup and failover, fire retardation, generators plus an outsourced IT company to keep the server running. Lets hope those IT illiterate companies have enough turnover for all that otherwise they are screwed!
For a lot of companies it comes down to economics as well, pay us $70 per month to get more than above or pay what for the above in your world?