Sentences you have to read twice...
...and even then they're difficult to believe: "if the door plug removal was undocumented there would be no documentation to share"
How, excuse me, the flying FUCK can a procedure like that be "undocumented"???
"We're going to take a big chunk out of the side of this plane, then plug it back in again."
"OK, where's the manual for the procedure?"
"You're new here, aren't you?"