That CSC feels the need to create such a memo suggests the company knows this incident has the potential to damage its reputation, starting today as the case returns to Australian courts in a few hours, as of the time of writing.
Ignoring for the moment that they are CSC and taking into account only the size of the company and the nature of the accusations, I don't get that feeling at all. Reading the statements carefully, I get the feeling that these are the sorts of statements you get when lawyers are running the world. Even in a much, much smaller company where we were the plainant, the lawyers repeatedly made these sorts of statements. To the point that since we were an all volunteer organization, we told people if it made them more comfortable to answer: "We have been instructed to tell you that all statements regarding this issue must come from our communications staff." If you don't engage in this sort of behavior, a bad statement from someone who knows none of the actual details could:
- provide the actual perpetrators with a get out of jail free card
- result in massive stock price losses which in turn result in shareholder lawsuits
- drag people with no knowledge of actual events into the middle of the lawsuits and counter-suits that will inevitably be filed.