He said, she said
"One of the world's most powerful tech companies recently refused a lawful access request in an investigation of a known drug dealer because doing so would 'substantially tarnish the brand' of the company. ..."
This is obviously a reference to WhatsApp and the recent Brazilian court case. In the small number of reports that I've read, it's been said that WhatsApp refused but gave no further details of any reasons why. Where is John Chen getting his quotes from?