Sky cancelled my Be account without telling me!
No wonder their subscriber numbers are down - they don't seem to want to keep the existing ones!
In short, yesterday my internet went off - contacted Sky to see what was going on, and found out two things:
1). I should have received a letter or e-mail telling me that the switchover was happening. The CSR could see that nothing had been sent but couldn't see why...
2) No new account had been set up on the Sky system when my Be account had been cancelled!
(Of course, all this was solvable by getting a nice shiny new 12-month contract with Sky which would take two weeks to install). Looking on the Sky forums, I don't seem to be the only one this has happened to. Of course, as I was running my own webserver/mailserver/etc on a static IP this is no longer possible for the next couple of weeks - but not to worry. Sky "are sorry about the inconvenience". Awesome! I feel much better now.
What sort of migration doesn't count the number of 'active' customers on one side (Be) and the number of new customers on the other(sky) and check that they're the same? Anyway, hello PlusNet...