Posts by Paul

Prices definitely going up

I thought that last time the prices went up they were going to be offset against paper-free billing. I even went paper free myself to offset them.

And as for switching to a calls package to avoid paying the call charge increases, I tried to sign up for the 12-month contract thing nearly a year ago and they still haven't got it right. Every time I email their customer services I get a reply from someone who clearly can't read English and can nearly cope with reading off a script. And it always starts "Hello I am Jim and I am sorry to hear you are having problems with why cant you b*st*rds just connect me up to the package that I signed for" and then veers off at an incomprehensible tangent.