What about quality of hardware.
Mr. Dell never addresses the real problem with Dell, and that’s Quality. I have a couple of Dell laptops in my back room that died 2 days after a one year warranty. Also a big 27 inch lcd tv and many reading this also do. I have many friends in the IT industry all have stopped buying Dell products for 2 reasons. The first is quality of their products second is you have a hard time talking to someone that can speak English when you have a problem.
Word of mouth is a powerful thing Mr. Dell your company squander all the good will it had. My HP laptops are on their second year and still running fine and some of my Toshiba laptops are approaching four years and more wish I had a Dell product that last that long.
Biting the hand that feeds IT
