* Posts by Douglas Anderson

1 post • joined 13 Jun 2008

PayPal ambushes users with mystery Skype charges

Douglas Anderson
Thumb Down

I got hit, too

I woke up to find I had been subscribed to Skype Pro and there was a $3 charge for this monthly service. I went through the cancellation process, but that resulted in an e-mail saying the service would be cancelled 30 days later, at the end of the month.

I sent an e-mail to Skype saying this charge was NOT authorized, and please refund the $3. It took 5 days, I think, before Skype replied saying they would look into it and another 5 days before they actually did it.

Then I got a survey asking if I was happy with their prompt service.

Something dreadfully wrong at Skype.

Biting the hand that feeds IT © 1998–2019