Corin and Chris Woodhead
I am by far no expert in this subject, though I am covering a course about some of this stuff now (though in my very early stages), but still no expert.
I just thought to share what I had discovered that helped me (though for a short time), which may help someone else, then maybe come up with a better solution to follow on with.
I still do believe that the RPS.exe App is still the issue for my poor connection, because each time it is disabled (for the short time that it allows), I can browse pages in seconds rather than minutes.
Just like Chris, They were great when they were Telewest / Blueyonder, but ever since changing to Virgin Media, things are changing dramatically. My connection was practically top notch with Blueyonder, never or rarely a poor connection and the customer service was outstanding. Now things are changing again, but for the worse now that they are Virgin Media. Connection is poor and customer services are the same, sometimes not even responding to you at all.
At the end of the day, yes....they are one of the cheapest around by far, but all the same, we are paying for a service that they state that they can provide, which some are not receiving, should that be 1mb, 2mb, 4mb, 10mb or even 20mb. We are ALL receiving bad connections....or most as it seems.
Like Chris, it's hard when you don't have a BT line or would even consider going to BT and then the installation fee, which some of us just don't have. I guess we are stuck with them unfortunately.
What ever everyones disagreements, I still find them now to be a poor service, which I am stuck with.