I actually find that offensive from someone who clearly doesn't care.
Indeed, one does wonder how he'd feel about it if is was his life that was being impacted.
Now we have 7,500 people moderating an active user base of 1.86 Billion, that's 1 person for every 248000 users and how many of the 7,500 can speak multiple languages? So I reiterate my first point he doesn't care and is doing the bare minimum they can get away with. After thinking about it I really don't see a way this can be fixed. Sure you could throw 100,000 people at moderation but it's not enough 1 per 18600. (I think I got my math right here?)
The numbers Facebook are talking about do not stack up to a credible censorship capability. And I think you're right to focus on moderators-per-user. For all their talk about AI, smart filtering, etc, I can't believe that'll get anywhere close to being adequately accurate. A 1% error rate either way is a tremendous number of pissed off users, or a large amount of illegal material... To be anything like acceptable to the vast majority of ordinary users, these things are going to have to be tuned heavily on the side of "it's probably ok" when it comes to auto-moderation. And that'll just let a large % of the crap content remain.
It's going to require actual people to be in the loop to be any good.
I think the only way is to ban Facebook.
I think that'd be going too far. I think that forbidding such sites from operating without any real idea as to who a user actually is should be prohibitted. If a social network had the verified credit card details of all their users, the small minority intending to post illegal material would either i) not do it, or ii) be brought to account in the courts far more swiftly than is possible at present.
Many would argue that a formal financial arrangement between users and the social network operator would eliminate the spontaneity behind users signing up, and that would destroy Facebook. Well, so be it. Perhaps they should have picked a more sustainable business model.
Personally speaking I kinda yearn for the old days of Compuserve; a service you actually had to sign up to and pay for. Is it time for that kind of thing again? I mean, we're all paying for Facebook and Google through the prices of goods in the shops, etc. Someone has to pay for those adverts, and it's always the consumer. What's wrong with a paid for, advert free online service? Oh yeah, I forgot that when push comes to shove the majority of people are freetards... Still, perhaps it's an idea that could work once more.