Re: Lync
" I actually worked somewhere years ago which used it for just that."
I to worked at a place that was aquired by another place and they brought Notes with them and were kicking the MS Exchange admins out as fast as they could.
A few people understood how to use Notes for more than just email and actually improved their departments efficiency.
After I left, I hear there was a rally cry from the Wintel group and they began re-instating MS Exchange.
I bet you can guess what happened to everyones productivity after that...