Microsoft - Quality Assurance Department - Giraffe.
I thought it was a joke, but remembered that when I returned to modern "Quality Assurance" for a US company, I did get a bit of a shock - and the sack!
When we started QA for an UK international computer manufacturer, we improved software quality by unheard of amounts simply by acting as real users.
When I went back into QA I ran the US company induction script as a real QA exercise on their about to be released product which had already passed its own QA with flying colours, I found around 25 deviations, one of which was major.
I was called in by personnel and informed that my job as a QA Test lead did NOT involve finding bugs. My job was to run the scripts and the scripts would log whether there were any bugs or not.
I thought they were taking the P, but I was then informed I was not the sort of person they wanted working there. And they would not even let me back in to get my coat and coffee cup, which were brought out to me.
The daft thing about it was that their new US director had visited the day before to recount to the company that he had spent a few weeks going round the major customers to find out their perception of the product. His findings matched mine exactly and I hadn't left the desk.
Until the companies realise that Quality Assurance is not there to sign off whatever you already have, but should actually work towards improving the quality of the product, things are not going to get better.