Good to see that people power works
Still wont buy another Creative product tho. Once you lose me as a customer, I'm never coming back! I think alot of people think along the same lines, and Creative may find that even with the recent change in tune, they have still caused a huge amount of damage to the brand.
Although the senior manager responsible for the original post wont be "punished" in anyway. He will either:
1) be given a promition and a big payrise for the amount of publicity he has created (remember folks, no suck thing as bad press, especially now they've tried to look like good guy's!).
2) be put on gardening leave for 6 month's, then given a huge golden handshake (4th and 5th homes aren't cheap you know! most of us struggle to pay for 1, let alone 4 or 5! Think how he would feel if he had to sell one or two to get by, poor bastard)
3) Will actually realise the damage he has done, and move onto another big name business in a similiar position, for more money of course, until he fucks up again somehow and repeats the cycle (if any of us plebs makes a MAJOR fuck up, we're out on our arses, no Golden handshake, no reference, and have to struggle to get back to where we we. These guys in the ole boy's club just play musical chairs in senior management, regardless of how badly they screw up. Once your in, your in for life!)