* Posts by Andy A

437 publicly visible posts • joined 26 Mar 2008

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Remember Norton 360's bundled cryptominer? Irritated folk realise Ethereum crafter is tricky to delete

Andy A
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Who remembers looking inside Ye Olde Norton Utilities executables and seeing the the text Greetings from Peter Norton" ?

Andy A

Re: What does installing a crypto miner have to do with computer security?

That's part of the reason that the "Your Norton protection is about to expire" spam is such an attractive source of revenue for scammers.

You've stolen the antiglare shield on that monitor you've fixed – they say the screen is completely unreadable now

Andy A
Facepalm

Re: IBM ATs are "liquid" proof

The weight of the AT was almost entirely in the metalwork. The HDD only weighed a couple of pounds.

The original IBM PC was even sturdier. The BOFH could have disposed of enemies just by getting them to carry one, with resulting health problems covering his tracks.

Andy A

Re: Overheated

Those old OKIs were pretty much indestructible. On place where I worked had them by the dozen. Weakest parts were the user buttons and the PSU. You could make a working one from two failures inside 5 minutes.

One had a peculiar fault. It would run for about 15 seconds, with the print head slowing down all the time. Power cycle and the same 15 second performance.

I cleaned the guide rod, hoping to shift some (invisible) sticky stuff off it. Now 20 seconds before the head stalled!

The normally-cylindrical head guide had worn after many many thousands of pages. As it skewed on that guide rod, the effect was of a brake.

A smear of WD40 and performance was back to normal. I returned it to its place in the Stores, and the storeman thereafter applied his own fix.

OKI's "replacement" for those was abysmal. Many failed well before the warranty expired.

Who you gonna call? Premium numbers, but a not-so-premium service

Andy A
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Re: One of my earliest hacks ...

Famously, a department store ran an ad in a local newspaper promising phone calls with Santa Claus and was printed with an incorrect number.

The accidental recipient was the local US Air Force base. They ran with it.

This eventually morphed into to website where NORAD displays the progress of Santa's sleigh.

Andy A

Re: Wrong number

Only yesterday, while trying to purchase something online, the website of Big Retailer refused to accept my mobile number, which I pasted in replete with "+44".

It is over 30 years since I put the country code in all my mobile phone entries. How come these people have never come across this concept?

Then they moved on to deny my debit card until I removed the "20" from the expiry date year field, though my bank carefully embosses this into the plastic. Of course the web form provides plenty of space for four digits and the site only objects (cryptically) when you click "Proceed".

Thank you, FAQ chatbot, but if I want your help I'll ask for it

Andy A
FAIL

Re: I'm not so old that I can't scroll downwards without assistance

,,, and when the scrollbar DOES appear, it has horrible contrast, such as Dark Grey on a Slightly Darker Grey background, with a Slightly Lighter Grey marker.

By the time you have realised that this magical item has appeared unexpectedly from nowhere, it has faded from view, even though your mouse cursor was hovering over it.

Andy A

If it is any consolation, it is not just the Berlingo. The facelift C5 I had behaved identically. My earlier C5 worked perfectly. There was even a 12V socket which was not switched. Once they abandoned the good suspension, they threw common sense out.

It was probably forced upon them by their PSA manglement,

Andy A

Toyota have decided that several features which were installed when new, such as heated seats and use of the features on the key fob, were not purchased, but rented, and that the first 3 years were given away as a special introductory offer,

The car literally phones home, and if you have not paid your subs, tough.

You could well find them deciding that a working engine, or brakes, was an "optional extra".

It is the logical step in "everything as a service".

All your base are belong to us.

BOFH: Time to put the Pretty Dumb F in PDF reader

Andy A
Facepalm

Re: Brilliant!

Because Microsoft analyse every byte as it arrives in the hope of making money out of it.

Google doesn't bother until later.

A smarter alternative to password recognition could be right in front of us: Unique, invisible, maybe even deadly

Andy A
FAIL

Re: Black week season

Received an email, sent from a major DIY store.

"Cyber Monday is here!"

Sent on Tuesday 30/11/2021 at 01:36.

How do you call support when the telephones go TITSUP*?

Andy A
Happy

Re: Reclaiming Private Call Costs

Allocated company mobiles, we were supposed to go through the itemised bill and reimburse the company for personal use.

I've never been a big phone user, so a typical month would see my personal total at around £1.

I never paid, reasoning that processing such payment would cost the company more than that.

I did get a query when I went on holiday to Australia, because the total that month reached £20. I pointed out that it was more than offset by me fixing a problem for someone who rang me late in the evening while I was on the bus from my hotel to the airport in Singapore. Case closed.

Andy A
Pint

I have flashbacks..

Reminds me of the time our PBX lost its links to the world around 11 am on the Friday at the lead-in to a bank holiday weekend. Officially not our responsibility, and I was being collected by the rest of the family at lunchtime, but as site IT bod it fell to me to get the right BT department to respond.

Had to spend the 100-mile trip on the phone, making sure that the people attending would have the right security clearance, giving their names to site security (who luckily had an "emergency" POTS line), getting them escorted to the PBX, chasing up progress...

It was well after 5 when the system was back up, but there were brownie points galore when I returned on Tuesday. In the meantime, several of these were consumed ----->

Swooping in to claim the glory while the On Call engineer stands baffled

Andy A

Re: Hey Rob!

I once bump started my Hillman Avenger on a windy day by holding the driver's door open with my right leg and letting the weather push the car backwards. Some deft footwork and ten yards later the engine sprung into life.

You forced me to use this fancypants app and now you're asking for a printout?

Andy A

Re: I guess I’m just lucky

For my mum the effects of the two are reversed. Not being an allergy sufferer, she sometimes takes a Piriton as a sleeping tablet. Piriteze has absolutely no effect.

The ideal sat-nav is one that stops the car, winds down the window, and asks directions

Andy A

Re: Modern cars..

I hear rumours that the UK driving test no longer includes driving using hand signals, and there's probably no requirement to understand signals given by a policeman on point duty.

My "other" car had a single mechanised windscreen wiper and indicators from new (actually semaphore-style arms which fold out and light up) but only a single tail light. After all, in those days you didn't really care about those behind you.

I fitted a panel with a pair of extra tail lights, and found a place to fit a brake light switch. Moving to LEDs means that the minimal output of the dynamo can cope with the extra load.

Andy A
Happy

Re: Saab

As manufacturers of fighter aircraft, they would have experience of what are known as sidesticks. Moving a lightweight joystick, placed just where it is most comfortable, is very easy when compared with a control column, especially in high-G situations.

Of course gamers would be disappointed to find that such a device in a car would fail to point the vehicle skywards.

A lightbulb moment comes too late to save a mainframe engineer's blushes

Andy A
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Re: "Is it plugged in?"

I always found it useful to give them a chance to push the blame onto someone else. "Maybe the cleaners have dislodged it" often saved a field engineer trip, though you know that office last saw a cleaner around 1937.

One click, one goal, one mission: To get a one-touch flush solution

Andy A
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Re: Reverse click-and-collect

Reminds me of the time I took dad's car to town to do some shopping. The car park ticket machine demanded that I enter the registration number of MY car. So I did.

Luckily our town's attendants are not stupid jobsworths. The fact that the fee had been paid was fine by them.

Sharing is caring, except when it's your internet connection

Andy A
Alert

Re: I live half way up the hill ....

I was once tasked with decommissioning the kit at a site being vacated by my defence contractor customer. They almost certainly have a presence at that place down the hill from you.

Having boxed up almost all, and waiting for the beancounters to balance their books (they eventually took my advice to put it down to fluctuations in the exchange rate), I examined the obvious wireless access point. I removed it from the warehouse wall and traced the cable back to the rack.

Hang on - THREE POE adapters? And there was still WiFi - wide open. My company laptop connected without comment and I could browse the servers at my usual site, on the so-called "restricted" network.

I extracted the offending Cisco kit from above the false ceiling and added it to the shipping crates.

I still wonder whether that company dodged a bullet there.

Remember when you thought fax machines were dead-matter teleporters? Ah, just me, then

Andy A
Go

Re: fax servers

A few years earlier than that I supported a place which had a couple of Faxpress boxes, and they seemed to work pretty well. Castelle were solidly into Netware.

They were also responsible for one of the most amazing equipment failures I've seen.

A Large Power Event had taken out the network frame at an outlying site. I reached there, and decided that the frame's PSU had died and was not fixable there, so we got a courier to ship a replacement from central London.

While waiting for its arrival (the power event fell under "user error" so no time limit) their chap asked me if I was going to look at their print server too. With no network, a Castelle Lanpress was unlikely to function anyway, but with nothing else to do...

The unit was dead. Not a hint of a glowing LED.

Now external PSUs for this sort of thing usually have welded plastic cases, but this one had four screws in its base. The lid was removed and there, in its neat clips, was a fuse. Normally, you can see the blob of metal through the glass tube when a fuse has blown.

Not this time. The fuse wire had turned to vapour, silvering the whole of the inside of the glass.

For the first time ever, a fuse blew in order to protect the equipment, rather than vice-versa.

A visit to their Stores department got me a new fuse of the correct rating. The unit was re-assembled and the Lanpress worked, and when the network came back, the lights on it went green.

Fatal Attraction: Lovely collection, really, but it does not belong anywhere near magnetic storage media

Andy A

Non-spinning rust

For one customer, we ended up supporting IBM 3274 controllers. They were usually tucked away in filthy places where right thinking people wouldn't venture.

Following a power outage, we visited one which wouldn't restart.

From the amount of muck inside it, we reckoned that its 8 inch floppy drive had last turned a spindle at least 8 years previously.

Luckily the config on the floppy read OK following drive replacement and careful cleaning.

Andy A
Happy

It's not just fridge magnets..

In the late 80s, we had a customer with a machine which regularly got its drive corrupted.

We were regular visitors (they spent quite a bit with us), so we would be presented with the machine, on which we would run the low-level (factory) format. Remember MFM? Reinstall their standard stuff and hand it back, All would be well for another few weeks,

Then came the visit when the problem had only just happened. This time we collected the box from its normal hiding place rather than it being ready for attention.

Sitting on top of it was an old-fashioned telephone. The sort with a loud bell, operated with a hefty magnetic coil.

We nipped to the shop while the format was going on, and spent a tenner on a new handset with an electronic squawker.

Happy customer!

Check your bits: What to do when Unix decides to make a hash of your bill printouts

Andy A
Pint

Re: £ vs #

At the first company I worked for, I became something of an expert in converting between various character sets.

The best one I did was for a data prep job for a brewery. We had to produce the equivalent of their ancient key-to-tape equipment as their own staff were snowed under with work.

1. Data prep done in our own punch room on our Data 100. Mag tape written out in EBCDIC (IBM) format.

2. Tape read in on ICL 2904 and converted to ICL 6-bit characters.

3. JCL wrapped round the data and submitted to the George 2++ system in Birmingham. They had the last 7-track mag tape deck in the company.

4. Conversion program there wrote a 7-track mag tape in Honeywell format.

5. Tape shipped to customer.

6. Tape read by Honeywell mainframe - as a non-standard tape (which was normal for them).

When I did my test run, all characters, including the UK currency symbol, printed perfectly first time.

The bonus was that I did the tape delivery on a Friday evening, the brewery being on the way to where I spent my weekends. The ops took delivery, then we went to their "club". A round of drinks cost the same as a single pint outside the brewery walls.

Andy A
Facepalm

Re: £ vs #

Nah. QWERTZ was more common where I worked. When I did a Hungarian keyboard layout, things got insane. They used "American" with hotkkeys to switch in characters with enough accents to give most language students nightmares.

Andy A

Re: £ vs #

.. to any George 3 (or 4) greybeards, it will always be "Shriek".

Andy A
Happy

Re: HP LaserJet 4

I remember tuning in to the online auction following the death of ENRON.

Bidding was fierce. I remember that hammer price for a LaserJet 4000 was £40 more than a brand new LJ4100 from our usual supplier.

The LJ4000 had unknown state and had to pay Buyer's Premium and VAT on top.

The LJ4100 included new consumables, VAT and delivery.

I didn't bid.

Andy A
Unhappy

Re: Not a Cossie, but...

When I became eligible for a company car, I inherited the area manager's cast-off before it went for sale - a Lancia Monte Carlo.

First seriously quick car I ever drove. Once I floored it, then realised that I was doing 50 in a 30 zone. I had not had time to change up out of first gear.

Someone else had it for a few weeks after my own allocation arrived. Before it hit the second-hand market, the rear subframe had rusted loose, at less than 2 years old. Built by Communists from Russian steel.

Andy A
WTF?

Re: The Cossie was the rs500 sierra cosworth

Never got into the "fast Ford" scene, no matter what their performance figures.

Something to do with Ford's penchant for putting meaningless strings on the boot lid. Many would make good passwords these days.

Ford Cortina GTXLRS2000E Automatic (Estate) springs to mind.

2FA? More like 2F-in-the-way: It seems no one wants me to pay for their services after all

Andy A
Pint

I used to work at a site where we were allocated mail accounts in the same system as our customer. At the time that system was Lotus Notes. There were two people in that worldwide system with my surname.

I was listed as Andrew, the other one was listed as Andy.

People sending us email commonly took the first person with the surname that they noticed.

So he forwarded stuff to me about IT, and I forwarded stuff about his job.

And when I visited Brisbane on hols, we took up our longstanding promise to partake of a beverage or two.

Not too bright, are you? Your laptop, I mean... Not you

Andy A
Go

Let them blame the (non-existent) cleaners

For those all too common cases where you are SURE that the cable is adrift, my solution is to ask them to check that everything is secure with "Perhaps the cleaners have dislodged something".

The chance to push the blame onto someone else, even when you are certain that their office never gets leaned, usually results in "It's working again now".

A speech recognition app goes into a bar. Speak up if you’ve heard it already

Andy A
Megaphone

Re: Aroogah, Aroogah, Aroogah!

The place I first worked was above a paint warehouse. When the alarm went there you Got Out. Once we checked the Fire Exit (not the obvious or shortest route) and found it locked. There were ructions.

Another time, knowing that no non-restartable jobs were running on the mainframe, we tested the Big Red Switch.

It worked!

Andy A
Mushroom

I've worked at the odd nuclear plant (being odd goes with the territory).

They had official "evacuation" routes marked for your convenience should the Loud Noise go off should you be walking by. Parking there was a Serious Offence.

You tune out the incessant beeping.

Also worked at a place involving explosives. They only tested the Armageddon Siren once a year, during the annual maintenance shutdown. Presumably, being of WW2 vintage, it is more reliable than the ones in France which need to be tested more often. Announcements were made in the press and on radio beforehand.

I found a map showing the expected radius of property affected should something go seriously wrong. We poor blighters on site were in the central circle of the three marked.

Before I agree to let your app track me everywhere, I want something 'special' in return (winks)…

Andy A
Flame

"We need to know your location"

Why on earth would an app designed to allow the flash on a mobile phone to be used as a torch REQUIRE rights to your location?

Turn the right off, app worketh not. Flight mode? App worketh not.

No, it didn't have an option to turn on every street lamp within a half mile radius.

Andy A

And there are a huge number of sites where, although you have clicked Deny All, have an extra twiddly bit hidden in a corner labelled Legitimate Interest.

That is where you find that their "Legitimate Interest" means selling you to as many scammers as possible in exactly the way you objected to earlier on.

Breaking Bad or just a bad breakpoint? That feeling when your predecessor is BASIC

Andy A
Happy

Nah. Role Playing Games.

Exsparko-destructus! What happens when wand waving meets extremely poor wiring

Andy A

One place I worked at had two strings of pylons running towards the ends of the site from different suppliers. Once a year, during the official shutdown, they tested the switch-over.

That meant that the stuff in the server room had to be shut down just in case.

One year I decided to check the UPS runtime. From its control panel, the runtime with the servers should have been about 2 hours, but I limited the load to just the switches.

The lights went out on time. The UPS gave up after only 20 minutes.

Still, I got to look, properly supervised, inside one of the big substations and see what happened there as power was restored.

Windows 11: What we like and don't like about Microsoft's operating system so far

Andy A

Ctrl-Shift-Esc has worked ever since Dave Plummer got his code into the build. It took me 6 months before I found any other method of launching it. It's a one-handed operation for most people too.

It works every time unless you have a windowed VM or remote desktop, when the chances of it being intercepted by the local OS seem to be about 50-50.

Andy A
Flame

<And for what? The W10 UI is the laggiest and glitchiest thing I've ever used.>

A few months back, my Humax PVR received an unasked-for over-the-air update to its UI.

Besides hiding the only thing I use it for - time-shifted recordings - it introduced a horrible lack of responsiveness.

While the actions while playing a recording are just as before, button presses in its menu system (including power-on!) now take a MINIMUM of ten seconds before there is any response indicated on screen.

Andy A

What pass for User Interface Designers these days all seem to have ADHD.

Something that people recognise? BAD! Change it! Change it AGAIN!!

Need to tailor some settings? We can't have it neatly placed on a menu, because DAS MENU IST VERBOTEN! Have a little picture of a cogwheel? TOO SIMPLE! Hide it behind three very small horizontal bars! NO! Better still, have the horizontal bars exactly one pixel long!

Take the humble vertical scrollbar. It started out with sensible meaning. The contrasting bit showed roughly where in the document you were currently looking. Then they made that indicator change size to show what proportion of the whole was in view - fine unless you had a thousand-page document, where the indicator could be less than a pixel tall.

Then came the "make them less intrusive" brigade. Remove the contrast! Make them auto-hide!

The Win11 start menu has hit a new low. The "scroll bar" consists of two little circles, almost the same colour as their background, one slightly smaller than the other.

Andy A
Mushroom

The last few Windows 10 Insider builds had anything vaguely "technical", such as Control Panel, Admin Tools, Command Prompt etc., stuffed inside a new container called Tools.

Of course, opening Control Panel from there showed you, bizarrely, Tools, which contains Control Panel....

<stack overflow error>

Andy A
Thumb Down

Re: Bells and broken whistle

Virtually all the useful bits have been trialled in the Insider builds over the last year.

Then the marketing droids crippled it with the horribly crippled start menu replacement.

Try placing a pot plant directly above your CRT monitor – it really ties the desk together

Andy A
Facepalm

Sometimes the karma gets them

One place I worked had managers who tried to avoid the charges our outsourcing company had for PC moves. The charges were to cover re-patching etc, and we did the actual shifting of equipment, so if it broke, it was our problem.

When out in the production area on a fault fix, we noticed that several PCs had been relocated without informing us. They had put the PCs along one wall of an internal office, then used a small ethernet hub to connect them to a working socket.

We informed management that those PCs were no longer supported, and told them why.

That night, it rained.

The Victorian building had the roof arranged as several ridges and furrows. The guttering in the furrows was supposed to discharge rainwater down the hollow cast iron pillars supporting the place. More than one of those outlets was blocked.

The PCs were exactly underneath the resulting torrent.

Andy A
FAIL

Re: Adding China to my monitor

Nasty stuff, cement.

Was once shown a tower-style PC which had been in use at a cement works which had suffered a flood.

The liquid had been up to the circuit board of the only hard drive. The motherboard showed a tide mark. Below that the components had been eaten off and made a neat pile in the bottom of the case.

Yes, they had backups. The tapes were stored close by the PC, on the floor.

Go to L: A man of the cloth faces keyboard conundrum

Andy A

But it isn't the REAL moon, but a special, hypothetical, moon reserved just for the calculation of Easter.

I'm not kidding. This was stated in Parliament during the passing of the Easter Act 1928.

Windows 11: Meet the new OS, same as the old OS (or close enough)

Andy A
Unhappy

Of course they HAVE to change things..

... because everybody else does.

Website redesign happens far too frequently, and is done without cause. It used to be enough to change the odd css file to give a fresh look, but now it seems essential to animate every pixel. "if it still works over a 10Mbps connection, you are NOT trying! Add more video files!"

When BT shoved out a complete redesign of their webmail interface for the second time in a year, I decided that my then 92-year old aunt deserved NOT to undergo retraining (and me to have to provide it) every time the marketing droids declared "We want it more MODERN! Get rid of that old-fashioned text thingy and replace it with pictures of irrelevant things! And while you are at it we need at least two thirds of the screen to push ads in!"

So she received one batch of training for an offline reader, and still copes with emailing her friends on the other side of the world.

Websites, though...

Andy A

Re: Don't just blame Ubuntu. Aim at Redhat!

When the answer to "Which distro does the software you rely on run under?" is "None of them", your choice is quite limited.

Andy A
Thumb Down

Re: Bloatware

"Oh and I wouldn't even mind the telemetry so much if they'd just be honest about exactly what the hell they're collecting but it's the way it's so opaque that bugs me."

It's a lot simpler with Google. They collect EVERYTHING.

We once checked someone's Android phone (with their full permission, and in their presence). We worked out which pub they had lunch in on the Saturday at the beginning of the month, the route they used to get there from their hotel, how long they spent there and the names of Bluetooth devices around them at the time. In the process we found the address of the relatives they visited - before deciding that the stuff was getting far too intrusive for us to even look at. We had skipped over a lot of stuff which was not directly obvious.

Google already knew this of course. They could also work out things such as income, based on the choice of hotel and the menu at the pub. Join in the same info from those other Bluetooth devices and you can get quite a picture.

Andy A

Re: LSW

It's not just games that stop people shifting away from Windows. The software I use every day only has a Windows version, and was last updated in 2014, after which the developer retired through ill-health.

Just run it under WINE, people say. WineHQ explains that its test status is "garbage".

There's absolutely no point in running it in a VM inside another OS. That just multiplies the effort required.

Andy A
WTF?

Re: Was going to be Windows 10 forever?

The recent insider builds have consolidated Windows Accessories, Windows Admin Tools, Windows Powershell and Windows System into one fresh heading, labelled Windows Tools. It's not another level of menu, but a window full of icons, much as most people used Control Panel.

So now Windows Tools holds Control Panel, which by some insanity holds Windows Tools.

Thankfully, they shifted Notepad out of this twisty little maze of passages onto its own heading. That's why it became a Store App.

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