* Posts by Andy A

437 publicly visible posts • joined 26 Mar 2008

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Thought you'd opted out of online tracking? Think again

Andy A
Facepalm

It seems that nearly all websites have this "legitimate interests" bit tucked away, with EXACTLY the same headings as the ones we have just declined. How on earth is "Personalised ads" a legitimate use FFS ?

I've just visited a site to get a sample. The "Evening Standard" (a newspaper in London, England). Their "Legitimate Interest" tab doesn't even have a scrollbar so that you can see the things they are assuming you want to opt in to. They do however have a Cancel button, which takes you back to the place where you have implicitly agreed to all the shenanigans, and a Save button, which tell them that you have EXPLICITLY agreed to all the shenanigans.

PC tech turns doctor to diagnose PC's constant crashes as a case of arthritis

Andy A

Re: Don't get me started...

I think the word you were attempting to type was BURGLARIZATIONIFIED.

Left-pondians tend to add extra syllables for no logical reason. Maybe it has been going on for so long that they don't realise that there is a shorter word which means exactly what they wanted to say.

What's up with IT, Doc? Rabbit hole reveals cause of outage

Andy A
Holmes

Re: They love cables.

Non-rodents have also taken a liking to automotive wiring. A couple of months back the news had a report of a street where urban foxes regularly attacked the cabling under parked vehicles.

It seems that the insulation used these days is not the plastic most of us would expect, but something made from soy beans. Tasty!

User was told three times 'Do Not Reboot This PC' – then unplugged it anyway

Andy A
Facepalm

Re: Remove, Throw, Call

In the days when I wrote cheques regularly, I was in the habit of checking the little window on my watch face to ensure I got the date right.

Even on my birthday.

New IT boss decided to 'audit everything you guys are doing wrong'. Which went wrong

Andy A
Happy

Sometimes people being stingy with the cash works in your favour

I was once heavily involved in a project to convert a whole government building to a fresh network system.

Luckily each small department had its own server, so could be treated as an independent unit.

The aim was for their staff to leave on Friday evening and return to their desks at 09:00 on Monday to find a fresh network stack (LAN Manager!), with all their files and apps intact. This obviously involved weekend working. This was an organisation where a "working day" for us techies meant "until things are working", but weekends would obviously need something extra.

So the firm came up with a scheme - you got £x for each weekend day, plus £y for unsocial hours. You would be expected to take Monday and Tuesday as your "weekend", while a few others did the inevitable mopping up. The company would claw back the £x for each of those days, but you would keep the unsocial hours part.

Then the beancounters obviously leapt in. If you work less than a day, it's pro rata.

That obviously meant that if you worked MORE than 8 hours, it's STILL pro rata.

We would hit one large or two small departments each weekend. So we ended up spending Tuesday to Friday on prep work, creating accounts and groups on LAN Manager and trial running of scripts. On Saturday we would do the bulk of the conversions in 12 hours, On Sunday we would check the data transfers and hit the users' boxes.

Unfortunately that LAN Manager had a stupid "feature" where it only allowed 8 sessions, despite having a licence for many more. Once you reached 8, you needed to reboot the server to get another batch added. Once you reach the new limit, restart it again. This meant touring the offices restarting PCs too - some half a dozen times.

It was usually about 08:00 on Monday when we had got every box up and running at the same time. Big fry-up breakfast in a cafe up the road, then off to bed.

So the overtime was enormous - 4.5 times £x+y, with £x clawed back for our Monday recovery period. For three months, my overtime payment, which had never been seen on my payslip before, was larger than my salary.

This can’t be a real bomb threat: You've called a modem, not a phone

Andy A
Flame

Re: Work bomb scare

My first job as in the offices over a paint warehouse. If the alarm went, you got out. Never worry about whether it was a drill or not.

There was hell to pay when we found a fire exit padlocked.

An office I used to frequent in Hemel Hempstead had signs on the exits claiming "THIS DOOR IS ARMED". Luckily my visits never coincided with any fire drills.

Cleaner ignored 'do not use tap' sign, destroyed phone systems ... and the entire building

Andy A
Thumb Up

Re: Water and IT

It's possible if there were 10 processor cores still working!

Andy A
FAIL

Re: Concrete dust = Kryptonite

One large customer had servers dotted around the city. We used to do acceptance tests before placing fresh servers on contract - correct software.

We received a call asking for help on a server we had no previous knowledge of. Tape backups were failing.

I went to site once we had a fax stating that all work was chargeable.

I found a server room which was still under construction. Only about half the tiles for the false floor had been fitted. The server rack lacked all its outer panels.

There was cement dust EVERYWHERE.

The two tape drives, each costing around £1500, were scrap. They had probably never made a successful backup. I scrapped every tape cartridge which was not still factory sealed.

I vacuumed about two pounds of cement from the system board of the server to keep it running for the time being.

When the time came for its acceptance test, the server failed on several counts, including lack of a working backup solution.

An IT emergency during a festive visit to the in-laws? So sorry, everyone, I need to step out for a while

Andy A
FAIL

Re: Didn't Happen of the Tear Award

It might not be your area of expertise, but you are "available" (i.e. cheaper than the real expert).

You just reach the point when you feel you are making progress on the problem and...

Somebody in Manglement insists that you spend an hour on a Conference Call to discuss what progress is being made. You might get another 15 minutes getting back to the pre-call state, and....

Somebody in Manglement insists that you spend an hour on a Conference Call to discuss what progress is being made, and why the Service Level Agreement has been breached.

BOFH and the office security access upgrade

Andy A
Facepalm

Re: Ah, time management systems

We had a system where everything had to be booked to various 6-digit codes, in units of 10ths of an hour.

Accuracy was obviously rubbish, since manglement demanded that the sheet for the week be completed by noon on Friday - to include Friday afternoon.

Codes randomly changed, or were expired, without anybody informing the people who used them.

True gold dust was a code for "Admin", to which we allocated the time spent filling in the timesheets - at least an hour per person each week. Once, on finding it expired, we received instruction that the time had to be booked to the Support code for the customer's account. We quietly showed the customer the email. An admin code was sent to us the following Monday morning.

Two signs in the comms cabinet said 'Do not unplug'. Guess what happened

Andy A
Facepalm

Been there and saw it happen

Around 1980, our mainframes had a comms rack containing modems connecting various sites with clusters of terminals.

I was in the computer room trying to diagnose one iffy circuit. I could have done much of the task from my desk, but it was a hot day and the machine room was a LOT cooler.

As I checked the blinkenlights, the whole rack suddenly went dark.

Brown trousers time. There would be about a hundred calls from users saying "It's not working". Luckily, I knew it was NOT anything I had done.

Looking round, I saw that the cleaner had just unplugged the cable which ran the whole cabinet to allow them to plug in a vacuum cleaner.

The wall socket involved had a double faceplate.

The left-hand receptacle of the pair was empty,

Knowing that no amount of labelling would prevent reoccurrence, we moved the disk racking three inches to the left, wedging in the correct plug.

Hot, sweaty builders hosed a server – literally – leaving support with an all-night RAID repair job

Andy A
Flame

Re: Botched Aircon

Once had a fault report of machines losing network connection at random. "Just reboot the switch" was the expected fix.

Travelled to site and signed out the key to the server room, which was a corner of the 5th floor office with metal and glass walls.

As I approached, I could feel the heat. Both of the aircon units had failed over the weekend.

It took about an hour with desk fans shifting cooler air through the door before normal service was resumed. The Compaq servers stayed up the whole time. The logs showed that the temperature had hit 55C before I arrived.

Luckily the aircon was the customer's responsibility.

Andy A
Flame

Re: Botched Aircon

At the place where I started work the mainframe was in the office space above a paint warehouse.

The aircon compressors were used to warm the huge space below.

We knew whenever they took on a fresh forklift driver, as the temperature in the computer room would suddenly rise beyond "too hot". Cue a rush down to get someone to shift the pallets stacked in the place obviously marked "KEEP CLEAR".

Eventually the bearings in the units gave up the ghost, rattling the fixings of the units loose. The aircon company's request to weld the mounting brackets back together was refused by the Fire Officer.

To make this computer work, users had to press a button. Why didn't it work? Guess

Andy A

Re: Bad design

I have a vintage car which never had an ignition key. The only key is used for unlocking the doors, and is 6 inches long.

There are several engine controls to play with before using the foot-operated starter switch if you actually want to go anywhere.

Hardly intuitive, but more fun than most cars.

Water pipes hold flood of untapped electricity potential

Andy A
Facepalm

Re: Back to the Future

Nobody else seems to have noticed the OTHER figure mentioned in the article.

The existing installed 530MW is more than a third of the "potential" figure of 1.41GW.

Not such a big step once you mention that, is it?

No, working in IT does not mean you can fix anything with a soldering iron

Andy A
Happy

Re: Other way round

In the early days of home computing, I would pick up computer mags while in France on hols.

That way I learned the "official" French jargon, because it was being explained to the locals.

Surprisingly, physical sizes of screens and disks were NOT in centimetres, because there is a French word for an inch.

Which leads the common floppy of the time being a "disque souple de trois pouces at demi".

The joke's on them. 3.5" is the rough Imperial equivalent of EXACTLY 9cm.

Andy A

ISTR that several IBM machines (early PS/2 boxes?) used such a rod to connect the "fancy" power switch to Ye Olde Fashioned PSU stuffed in the back.

Seemed to work OK at the time.

Andy A
Pint

Re: Other way round

It's bad enough working with a machine in a language of which you have SOME knowledge,

Luckily, when called upon to transfer the files from a failing drive belonging to a native Japanese speaker, I found it set up as English. No idea what the filenames meant though!

I once had the task of sorting out a machine in German. The language I learned at school didn't include ANY computing terms, even from mainframes.

Quite a few menu options were decoded by having the same position in the menu as the English ones I knew.

I needed a couple of these afterwards =====>

Fixing an upside-down USB plug: A case of supporting the insupportable

Andy A
Holmes

Re: Upside down 3.5" floppies

My local auction house recently had about 40 boxes of 3.5" floppies - DSDD ones.

I wonder how long it has been since new ones were to be had?

Datacenter migration plan missed one vital detail: The leaky roof

Andy A

Re: Architect Smartitect

Omninet was particularly sensitive to voltage problems. We (ACT dealer support) got the whole ground floor offices wired and working,

Often, kit working fine in the evening would be dead the following morning.

We wired a recorder across the twisted pair. Dead kit in the morning, but the recorder said +5V, -5V, +5V, -5V, all night.

The following evening we wired the recorder between the pair and earth, and stayed late, The cleaner arrived and switched on the vacuum cleaner.

+99.9, +99.9, +99.9, +99.9, ....

Rush over and turn off the vacuum. Examine mains plug wiring, Double-insulated, so, correctly, no earth connection. Weird.

Turned out that the building had been wired with two separate earths, and the potential between them was huge. I'm no sparky, so don't understand how.

We chopped the connection to the management end of the building and service resumed.

The handbuilt network cards in the machines on my desk always survived. They incorporated opto-isolators which had been omitted from production ones.

Keeping printers quiet broke disk drives, thanks to very fuzzy logic

Andy A
Happy

Zap!

The place where I first started had metal partitions with windows above the 4-foot mark.

The new carpet was a disaster. I reckoned that each step increased your charge by about 40V per step. It was 25 steps to the exit door, which was, of course, mostly metal.

I took to carrying a pencil, and doors acquired numerous silvery marks.

Andy A
FAIL

Re: Wang

Surprisingly, the company's management had been informed in detail about the meaning in right-pondian of the sounds made as someone answered the phone with "Good morning, Wang Care".

To prove themselves true PHBs, they forced the name on the organisation.

Andy A
Pint

Other things can get clogged too

I once visited a friend's house to investigate the reason why his fancy Pentium tower system would crash.

Sure enough, after about 10 minutes it cut out. Next boot lasted 3 minutes.

Luckily the BIOS had a page showing temperatures. It showed a figure rising quickly. It never got to show the figure with a nought on the end because the screen went dark.

Cover removed, I found a layer of insulating fibres packed into the processor heatsink, sucked there by the associated fan.

The box was standing on what was obviously a new carpet, of a matching colour.

The vacuum cleaner came into play and Windows 95 could once again stay up for a whole evening.

(though we were off to the pub) ====>

Using the datacenter as a dining room destroyed the platters that matter

Andy A

Ah yes. The "storage modules" looked like flying saucers, so were obviously advanced stuff, even to non-techies.

Andy A
Pint

Re: When I worked for Network Southeast

A couple of decades ago two of us moved our site's main rack across the yard to the new location (also railway related).

Drives removed from servers and labelled. Servers removed and shifted in my car. Drives moved later.

Rack entrusted to our favourite forklift driver.

All reassembled and powered up once I had sorted out the mains power (the site sparks had ignored instructions about what outlets were needed).

One drive failed to spin up, but would probably have failed the power outage anyway. RAID rebuilt and all working inside our downtime window.

All off to pub ===>

BOFH: It's Friday, it's time to RTFM

Andy A
Thumb Up

I always referred to them as TFCAs (Three & Four Character Acronyms) once digits started to be involved - PS/2, Y2K...

These days I'm more interested in the U3A.

Andy A
Thumb Up

Re: Watch for hidden acronyms.

Some of us remember (and even used) TWAIN.

Look it up if you need.

Andy A
Flame

Re: Pedantic description alert!

There's a long list of words deemed "unparliamentary language", and which would incur the wrath of the Speaker if used in the chamber of the House of Commons.

For some reason, calling someone "a berk" does not qualify.

I assume that referring to "a bark" would have caused the origin to be better known.

Andy A
Facepalm

The company I started work with had Nestlé as a customer. Another customer was a financial services company known as "Messells".

You soon got in the habit of pronouncing it "nes-lay".

Windows Start Menu not starting? You're not alone

Andy A
FAIL

Re: MS Alzheimers

Various "anti-virus" programs disable the start menu until they have completed their "calling home" sequence at startup. At the end of this you normally see a huge box claiming "We have updated your free....Click here to spend money on the paid version". Closing this gets another box claiming "Your box is at risk! Click here to spend money on the paid version".

Only after that point is the start menu re-enabled. Try to sneak through by right-clicking Start and using one of the shortcuts there? They kill off anything you launch that way too.

Sometimes the AV thing doesn't find any update, but it still spends the same amount of time calling home.

Mouse hiding in cable tray cheesed off its bemused user

Andy A

Re: Wireless Mice

Not just PC power switches. White goods such as washing machines do this too.

Our software is perfect. If something has gone wrong, it must be YOUR fault

Andy A
Thumb Up

Re: Semi-working software

In the last week my newsfeed had a mention of a new version of their software having 200+ bug fixes.

I'll stick with the watch containing zero software but many cogwheels.

Andy A
Facepalm

Re: Beware of giving corps new ideas

No, you'll still be able to use the numbers.

For only an extra 39.99 a month.

Andy A
Facepalm

Re: UX Designer?

It gets worse where US-based companies think they know better than the locals how UK addresses work.

Ancestry, for example, uses a gazetteer which has little basis in reality. According to them, as a sample, Tower Hamlets is in Kent. This sort of insanity means that their search function will ALWAYS fail to locate records which include the correct county.

Other sites insist that historical events took place in places with modern-day administrative names. Wikipedia, for example, insist that George Washington was born in the United States of America, which I am sure would have been news to him.

Andy A
FAIL

Re: UX Designer?

Not all postal codes and phone numbers in the world use the Merkan formats.

For years I have quoted my phone number in standard international format. It starts +44, and all the numbers remembered by my mobile phone follow the same rule. That means that the numbers work wherever in the world I can get service; the operators have known this since at least the introduction of GSM.

So why can't web developers get their brains in gear?

Only this morning I was filling in an online form. My browser helpfully allows various boxes to be filled in with one click. The box simply labelled "Telephone number" gets filled in with that +44 number.

On clicking their "OK" button I am informed that the phone number "MUST BE IN THE FORMAT SPECIFIED". The format they require is still a mystery to me. Does it demand spaces? Hyphens? Round brackets?

They didn't get my business.

Enough with the notifications! Focus Assist will shut them u… 'But I'm too important!'

Andy A

Re: Honda

No, it's an attempt to get more cash NOW.

For only £20.99 a month, you can access the text which goes with the noises.

For only £299.99 a month, you can turn the noises off.

Andy A

<It's a bit like those signs that say "New Road Layout Ahead" which are always left there for at least 10 years after the road was changed. Not helpful in the slightest.>

We still have a "New roundabout ahead" sign, seven years after it was converted back into a crossroads.

I paid for it, that makes it mine. Doesn’t it? No – and it never did

Andy A

Re: re: streaming services and content

The drives fitted in HP laptops definitely had the "several times" restriction.

However I had access to MANY such machines, and they could be changed in seconds.

Andy A

Re: Dubbed Content

You want brakes? They are obviously more important than heated seats, so $200 a month. That also implies that you want the car to move. Now we are talking SERIOUS money!

BOFH: Selling the boss on a crypto startup

Andy A

It's much more likely that you will shortly receive an email pointing out that should you wish to continue to use the USB-C ports, all you need to do is pay $7.99 a month.

Motor manufacturers are all jumping on the subscription bandwagon. Being online with a current sub seems to be de rigeur for any hardware advertised on telly to work these days.

We've got a photocopier and it can copy anything

Andy A

Re: Years ago....

Bill Bryson wrote about OS maps. pointing out that the US had nothing comparable available. He told of sitting on his favourite bench in the countryside, perusing his OS map, and finding that that very bench was marked on the map, because it had, appropriately, a Bench Mark on it.

Andy A

Re: Don't know if it's just that my coffee hasn't kicked in yet...

They just use "aqua" to make it sound innocuous. If they want to look all techie and cutting-edge, it's dihydrogen monoxide.

My smartphone has wiped my microSD card again: Is it a conspiracy?

Andy A

Re: About a billion web pages have been authored to help

== why a more forgiving fie system couldn't be used

It's happened again! They've pinched a lower case L because it looked like a 1 !!

This is the military – you can't just delete your history like you're 15

Andy A

Some of what are seen as "American" spellings used to be normal in the UK. My 3xgreat grandfather was baptized rather than baptised, for example, so "Regomized" seems fair enough.

Other Norms of the Time, such as all Nouns having capital Letters, have dropped by the Wayside.

Webster set out with the intention of making the Merkan version of the language different. His reforms have had some success in the USA, but make no sense to right-pondians. To me, a "center" is someone who does centing, just as a programmer does programming.

Leave that sentient AI alone a mo and fix those racist chatbots first

Andy A

Re: Customer avoidance

It's just a logical update to the "Frequently Asked Questions" section of the website.

Typically, the first entry in one of these FAQs would consist of "How do I access the FAQ list?"

Seriously, you do not want to make that cable your earth

Andy A
Pint

Re: almost whoops

I was once officially tasked with tidying up such a floor void. It took a whole week between normal tasks.

Naturally I had to also officially remove the offending cabling from site. I had an appropriate "chitty" as I left early one Friday.

The Recyclers handed me a cheque (shows you how long ago this was) which filled the car up for a month, and a few of the icons too. =====>

The following week, more cabling was installed, but at least we could see where to fit it.

We can bend the laws of physics for your super-yacht, but we can't break them

Andy A
Facepalm

When they were installing a DVD player on the ISS, Region Encoding was a killer. Which region are we in now? Which will we be in 4 minutes from now?

In the rest of the world, "chipping" a player to ignore the region code was ordinary, but the US has laws meaning that possession of such a device results in automatic incarceration. The RIAA paid for that law, so it MUST be upheld!

So a player was supplied from the UK, and delivered to the Shuttle launch pad in a Diplomatic Bag.

Your software doesn't work when my PC is in 'O' mode

Andy A

Re: it was a button with 'I' and 'O' on it

But if you were not careful you ended up with "a cupful of liquid that was almost, but not quite, entirely unlike tea.”

Andy A
Happy

Re: return value

This comment was produced with the aid of a Digital Writing System.

(Only radio listeners will get that one).

BOFH: Something's consuming 40% of UPS capacity – and it's coming from the beancounters' office

Andy A

Re: I have literally seen some of this happen.

Once had to install a whole batch of those for "refurbished area".

I explained that should a fuse blow because someone thought a heater was a good idea, they would have to negotiate for themselves with the site sparks for a replacement.

The behaviour common at the place they moved from ceased once they knew I kept my word (and had no spares of my own).

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