Finally got a reply to warranty request email, (timed 4.30am) gave them all the info that they requested and still no reply.
The email states I must be available at the address stated for the next two days betwee 9 and 5.
So much for same business day response to email, so much for Next Business Day repair.
Paris... because even she can figure out what Next Business Day means.
Oh.. for anyone interested... the ^&^*&^*&* at Dell charge £70+vat for a 2 year extension to the XPS 1330 warranty but if you have an account with them it's only £60. Took them 36 hours to quote me for that.