Just a tool
I don't understand why Google Apps is getting bashed. in the end, Google Apps or MS Office are just tools to get a job done. The requirement for an Internet connection is an issue for road warriors, but beyond that I have no complaints. Although I'm certainly annoyed with the file format differences in the new version of Office.
The converters don't work well if you're using Mac Office 2004. I also don't believe in good company / bad company. i'm certainly no fan of MS, I don't like their business practices and I'm not fond of their software, but saying that google is "good" is, well - scary. Give them time...
Anyway, I think they offer a good tool. I'm more concerned about ownership. I thought there were some open questions regarding who owned documents created using Google Apps?