Superhub - waste of money
I upgraded from 50mb to 100mb two days ago and had to have the SuperHub installed.
I currently use a Netgear WRXN3205 router with VPN etc. and Dynamic DNS using TZO.
I could not get it to work properly when connected to the Superhub.. I had to change the IP address of my own router because you can't change the IP address of the Superhub which conflicted… Then after disabling WiFi and firewall services on the superhub and setting the DMZ to the WRXN3205 ip address, things just started going awry.
I could not log in to the admin page of my own router, even though I was plugged directly into it.. it said my IP was coming from the WAN - even though it was dished out by it's own DHCP server…
Then I couldn't log in to the Superhub admin pages unless I connected directly to the super hub AND unplugged the connection to my own router….
Then my dynamic DNS service kept changing the WAN IP address settings to 192.168.0.2 instead of the actual WAN IP address..
Then my Xbox couldn't get an IP address via wifi.. even though all other wifi devices connected fine…
After 24 hours, I asked them to reactivate my old 50mb Cable Modem (VMNG300) which they did.
After changing my IP address of my router back to 192.168.0.1 and plugged everything back in, it all worked perfectly again.
So.. Virgin - give people the option to keep their existing cable modem if they already have their own routers configured and save them days of hassle and wasted support costs!