* Posts by Colin Cook

1 publicly visible post • joined 4 Dec 2007

Fasthosts customers blindsided by emergency password reset

Colin Cook
Unhappy

I Don't believe it!

This is the icing on the cake for me. At the end of February the company that hosted my shopping website, Internet central in Keele managed to move my site to another server without backing it up first (as they promised they did every day), guess what they lost the lot! To cut a long story short, Just over a week ago the new re-built from scratch site was uploaded to fasthost by my web designer (we will use our IPS for now, they said). A week of trading, 3000 emails sent to our customers to let them know we were back, pay per click adds taken off hold, then this happens! The irony is if we had uploaded back on Internet central it would still be working! I give up!