So much for...
...the buck stops here.
There's no use crying over spilt milk, if she wasn't able to spot this earlier then she really needs to step down.
1720 publicly visible posts • joined 2 Mar 2007
Unfortunately, in America, they really do believe that saying "sorry" is all that is required. How often have you heard the phrase "I've said I'm sorry; what more do you want?"
In order for an apology to be truly meaningful, there needs to be an understanding of the distress caused; a genuine feeling of regret for causing this distress; and a desire to never cause the same distress again in the future. Most apologies fail at least 2 out of 3 of these points (I'm looking at you public transport).