Sorry, I was trying to think of the other American corporations that pull the same practice. Thanks for the clarification.
1637 posts • joined 2 Mar 2007
Just finishing work for the week/year here and I have just been told of a major server upgrade that needs to be done* and if that was "something you can do during your Christmas Holidays"
* I can guarantee you that manglement have known about this for months but have only dropped it into my lap today.
I had a journalist approach me in 1998 looking for scary Y2K story- I told her that nothing was going to happen because we'd been on top of it for a number of years now and everything should be in place by then. Needless to say, she completely ignored me and found a nutjob that gave the doomsday scenario that she was looking for.
I just love electricians/telecom's engineers who just arbitrarily decide to take a connection- Our company monitors a number of remote GNSS stations around the country- all on their own dedicated phone lines. The number of times we've lost those lines because someone has decided to use it for their own monitoring (usual an alarm company) even though testing the line would have shown that it was busy.
This was back in the day when the company I worked for suddenly found itself giving free support to a competitor- they'd sell kit, usually by undercutting us, and then hand out our phone number when their customers came looking for technical support- so costing us money. In the end, if I found out that the kit was bought from the competition, I'd just tell the customer that it was faulty and to take it back to where they bought it and get a replacement. This forced the competitor into having to do technical support themselves.
Many's the time I've managed to get an nuisance caller (I mean "user") off the line by getting them to unwittingly unplug their phone. I also had a trick where if I worked out that they were on a mobile, I'd just tap the mute on/off repeatedly so they'd think they had bad reception.
Just back from holiday- before I went away, I put in an order for some critical infrastructure; I'd done everything, identified kit, found supplier, got quotes, pro formas, everything. All Accounting had to do was arrange a bank transfer to pay for it and the jobs done. I get back from holiday and everyone's running around like headless chickens. Our client is up in arms because the equipment we are meant to install this week hasn't even arrived. So, because I was away, the blame got landed in my lap in-abscentia. Until I provided the paper trail, and a statement from the supplier, all pointing the fingers at the Accounts Dept not paying for the order yet.
Now I need another holiday...
The company I work for lost a lucrative service contract. No handover (fortunately), and then I heard most of the techs quit from the company that won the contract because they could wrap their heads around the system within the time-frame required. So the other company then tried to hire us to do the work. Queue much laughter.
We got the service contract back a year later.
Recently had the higher ups decide that we had to use Exchange Cloud (or whatever it's called) rather than our own in-house email servers. And now they can't understand why it takes days to fix things instead of minutes. And why they are missing half the features the old system used to give them. Hey lads, next time, try involving IT in these decisions before unilaterally forcing change on the entire company.
Was working in a server room of a government dept. The fire alert kept beeping and then shutting off. I reported this many times (the problem persisted for nearly a year) and was basically told to ignore it. Which was fine, until the day the Halon Deploy Klaxon went off. Once the klaxon went off, you were supposed to have 10 seconds to clear the area before the halon deployed. I don't think I got one second. I hit the doors at speed because they were supposed to electronically lock. Thankfully, the installers fucked that one up too and the lock didn't engage. Spent the next thirty minutes waiting for my hearing to return and picking bits of ceiling tile out of my hair.
The kicker- the company that installed the system tried to blame it on me, claiming I was smoking in the server room. I pointed out that I didn't smoke and hoped that they had proof to back up their accusation...
Same thing happened to me (Four Courts, Dublin) while I was doing a 3d laser scan of the building interior. However, I was told off for using my phone to take a couple of shots. Nothing was said about the fifty grand piece of kit that was accurately measuring the entire area at a rate of 2 million points per second (and colouring those points using a built in camera). The trick is to have your camera not look like a camera.
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