* Posts by Andrew Moore

1621 posts • joined 2 Mar 2007

Palliative care for Windows 10 Mobile like a Crimean field hospital, but with even less effort

Andrew Moore
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Nostalgia...

Steve Litchfield??? There's a name I haven't heard since my Psion CIX days...

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Techie was bigged up by boss… only to cause mass Microsoft Exchange outage

Andrew Moore
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Re: Reminds me of something I heard a long time ago...

Never finish anything too quickly- it gives management unrealistic expectations...

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Scanning an Exchange server for a virus that spreads via email? What could go wrong?

Andrew Moore
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Re: Sweet memories...

I had a journalist approach me in 1998 looking for scary Y2K story- I told her that nothing was going to happen because we'd been on top of it for a number of years now and everything should be in place by then. Needless to say, she completely ignored me and found a nutjob that gave the doomsday scenario that she was looking for.

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'Desperate' North Korea turns to bank hacking sprees to rake in much-needed dosh

Andrew Moore
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Re: So how?

Also, a lot of the hacking is done by the agents in the field, rather than in North Korea.

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Convenient switch hides an inconvenient truth

Andrew Moore
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Sounds familiar...

I just love electricians/telecom's engineers who just arbitrarily decide to take a connection- Our company monitors a number of remote GNSS stations around the country- all on their own dedicated phone lines. The number of times we've lost those lines because someone has decided to use it for their own monitoring (usual an alarm company) even though testing the line would have shown that it was busy.

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How an over-zealous yank took down the trading floor of a US bank

Andrew Moore
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Re: Unplugging the keyboard = kernel panic ?

That could have been fixed in the OS at a later stage.

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Big Cable tells US government: Now's not the time to talk about internet speeds – just give us the money

Andrew Moore
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Re: Ajit Pai

Or "Eejit Pai" in gaelic...

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You know all those movies you bought from Apple? Um, well, think different: You didn't

Andrew Moore
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Re: not yours

"Having a legitimate disk copy of a given movie would seem to be a pretty good license to freely download a working copy from the Internet..."

I said as much to an entertainment industry lawyer once and he couldn't give me any legal reason to why I was wrong.

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Andrew Moore
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Re: Do the right thing

As the old anti-piracy advert said "You wouldn't steal a car..." Well neither would I buy a car and expect to find it missing one morning.

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'World's favorite airline' favorite among hackers: British Airways site, app hacked for two weeks

Andrew Moore
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So....

380,000, when adjusted for PR arse-covering, is 3,800,000 in reality...

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Brit teen pleads guilty to Minecraft-linked bomb and airline hoaxes

Andrew Moore
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Handy...

I keep forwarding articles like this to my daughters who still believe its possible to be anonymous online.

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I've seen the future of consumer AI, and it doesn't have one

Andrew Moore
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Last year with was all IoT. My boss got an "Smart" Kettle that he can switch on remotely. The one thing it can't do is tell him whether there's any water in it or not. Which I thought would have been a basic requirement.

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Andrew Moore
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Re: An "AI powered cooking assistant"?

I've got a Meater bluetooth probe- it monitors the internal temperature of whatever I stick it into, while it cooks and I can view that data on an app.

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Go Pester someone else: TSB ditches CEO over bank's IT meltdown

Andrew Moore
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Re: still expected to take away about £1.7m

It's "Reward For Failure". Worse thing is, another company will probably employ him to do exactly the same thing...

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Fast food, slow user – techie tears hair out over crashed drive-thru till

Andrew Moore
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Re: Ahhh, memories...

Thankfully, I've been out of front-line customer support for many years now. :) I have a team doing that for me (and I'm careful not to pass on any of my bad habits).

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Andrew Moore
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Re: Ahhh, memories...

This was back in the day when the company I worked for suddenly found itself giving free support to a competitor- they'd sell kit, usually by undercutting us, and then hand out our phone number when their customers came looking for technical support- so costing us money. In the end, if I found out that the kit was bought from the competition, I'd just tell the customer that it was faulty and to take it back to where they bought it and get a replacement. This forced the competitor into having to do technical support themselves.

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Andrew Moore
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Ahhh, memories...

Many's the time I've managed to get an nuisance caller (I mean "user") off the line by getting them to unwittingly unplug their phone. I also had a trick where if I worked out that they were on a mobile, I'd just tap the mute on/off repeatedly so they'd think they had bad reception.

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AI sucks at stopping online trolls spewing toxic comments

Andrew Moore
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Nostalgia...

It seems like only yesterday when AI used to be called "apps". And a long time before that, just "programs"/"software"...

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UK getting ready to go it alone on Galileo

Andrew Moore
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Re: UK has the resources

That's what I was thinking- replicate QZSS. However because it's for military applications they would probably need global rather than regional coverage.

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Andrew Moore
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doubt it, as they are likely to be sharing the same frequencies...

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Techie's test lab lands him in hot water with top tech news site

Andrew Moore
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Re: @Zippy

Okay for clearance, Clarence...

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Boss regrets pointing finger at chilled out techie who finished upgrade early

Andrew Moore
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Beancounters...

Just back from holiday- before I went away, I put in an order for some critical infrastructure; I'd done everything, identified kit, found supplier, got quotes, pro formas, everything. All Accounting had to do was arrange a bank transfer to pay for it and the jobs done. I get back from holiday and everyone's running around like headless chickens. Our client is up in arms because the equipment we are meant to install this week hasn't even arrived. So, because I was away, the blame got landed in my lap in-abscentia. Until I provided the paper trail, and a statement from the supplier, all pointing the fingers at the Accounts Dept not paying for the order yet.

Now I need another holiday...

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Sysadmin trained his offshore replacements, sat back, watched ex-employer's world burn

Andrew Moore
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Kinda similar...

The company I work for lost a lucrative service contract. No handover (fortunately), and then I heard most of the techs quit from the company that won the contract because they could wrap their heads around the system within the time-frame required. So the other company then tried to hire us to do the work. Queue much laughter.

We got the service contract back a year later.

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Microsoft still longs to be a 'lifestyle' brand, but the cupboard looks bare

Andrew Moore
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Re: Know what you are

Recently had the higher ups decide that we had to use Exchange Cloud (or whatever it's called) rather than our own in-house email servers. And now they can't understand why it takes days to fix things instead of minutes. And why they are missing half the features the old system used to give them. Hey lads, next time, try involving IT in these decisions before unilaterally forcing change on the entire company.

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Boss helped sysadmin take down horrible client with swift kick to the nether regions

Andrew Moore
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Have you used deception to solve a customer problem?

Who hasn't. Especially when having to deal with management and you have to be careful not to hurt their feelings no matter how fuckwittingly stupid the "issue" is.

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Andrew Moore
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Yeah, thanks for all the effort Simon.

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British Airways' latest Total Inability To Support Upwardness of Planes* caused by Amadeus system outage

Andrew Moore
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Why???

Surely a system as vital as this should have some form of redundant backup. Even if that backup is a wax tablet and an abacus...

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Sad Nav: How a cheap GPS spoofer gizmo can tell drivers to get lost

Andrew Moore
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Not new...

It's not new- I had something like this 15-20 years ago to test GPS signals back when you had to use a special almanac to work out what time of the day you could use your GPS receiver.

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Tech team trapped in data centre as hypoxic gas flooded in. Again

Andrew Moore
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Was working in a server room of a government dept. The fire alert kept beeping and then shutting off. I reported this many times (the problem persisted for nearly a year) and was basically told to ignore it. Which was fine, until the day the Halon Deploy Klaxon went off. Once the klaxon went off, you were supposed to have 10 seconds to clear the area before the halon deployed. I don't think I got one second. I hit the doors at speed because they were supposed to electronically lock. Thankfully, the installers fucked that one up too and the lock didn't engage. Spent the next thirty minutes waiting for my hearing to return and picking bits of ceiling tile out of my hair.

The kicker- the company that installed the system tried to blame it on me, claiming I was smoking in the server room. I pointed out that I didn't smoke and hoped that they had proof to back up their accusation...

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Apple emits iPhone cop-block update – plus iOS, macOS, Safari patches

Andrew Moore
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Re: With a bit of luck

The easiest way to do that is to us a charging (not data) cable.

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Sysadmin cracked military PC’s security by reading the manual

Andrew Moore
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Re: Only cracking I have done is

Me too. But I've now moved on to regular padlocks...

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RIP Peter Firmin: Clangers creator dies aged 89

Andrew Moore
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Doctor Who connection...

I always remember the part in the first episode of The Sea Devils where the Master is watching The Clangers and remarking that they are "interesting extra-terrestrial lifeforms"

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Andrew Moore
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Re: Similar

Thankfully Aardman; and Laika Studios have taken up the mantle.

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Drug cops stopped techie's upgrade to question him for hours. About everything

Andrew Moore
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Re: Arresting times past

Same thing happened to me (Four Courts, Dublin) while I was doing a 3d laser scan of the building interior. However, I was told off for using my phone to take a couple of shots. Nothing was said about the fifty grand piece of kit that was accurately measuring the entire area at a rate of 2 million points per second (and colouring those points using a built in camera). The trick is to have your camera not look like a camera.

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Science fiction legend Harlan Ellison ends his short time on Earth

Andrew Moore
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RIP Harlan

One of the last great SF voices of the golden age.

However it does mean I can release my homage "I Have No Arse And I Must Fart" now without fear of being sued.

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Andrew Moore
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"worth watching if you’re entertained watching an actor trying to emote."

I'm not, that's why I've given up on The Handmaids Tale.

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Ticketmaster gatecrash: Gig revelers' personal, payment info glimpsed by support site malware

Andrew Moore
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Apparently...

Ticketbastard were notified of this back in April...

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Software changed the world, then died on the first of the month

Andrew Moore
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Re: Not quite the end of the month....

"It works alright on my machine!"

Had a situation a couple of years ago where a company based in Switzerland was producing a piece of software that only ran on Windows 8 (no, I don't know why either). Many people tried and failed to get the software working and eventually it landed in my lap. After many days back and forth with the Swiss developers, I finally got on a plane, flew over to their offices and showed them their software, not working on my machine. Within half-an-hour I'd got to the bottom of the issue- you can't switch off UAC on Windows 8, so the developer had some nasty registry kludge on his development PC which disabled it. The bug was UAC on regular PCs not allowing a deep system call to comms devices.

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Andrew Moore
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Re: @Rich 11

"exactly what I'd asked for" but "didn't do what I wanted".

And when you point out that you did exactly what they asked for they use Default Idiot Statement #1: "but you know what I mean". Which basically means that it is your fault as the developer because obviously you did not use your powers of telepathy in order to ascertain exactly what they wanted.

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Apple takes $9m kick down under after bricking iPhones

Andrew Moore
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Re: Ouch, ouch, ouch, ouch, ouch,

"Apple should have warned the user that their phone was now unsafe, "

It's able to do this with non-compliant lightning cables.

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What can you do when the pup of programming becomes the black dog of burnout? Dude, leave

Andrew Moore
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Re: Burnout isn't unknown in IT

There is also the fact that that the IT Hero nearly always has to take the blame for the failures; whilst someone else (nearly always middle management) takes the kudos for the successes.

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New York State is trying to ban 'deepfakes' and Hollywood isn't happy

Andrew Moore
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Re: It's come on

Worst thing is- I think that was a Hepburn lookalike, not CGI...

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Low AI rollout caused by dumb, fashion-victim management – Gartner

Andrew Moore
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My tuppence worth...

As AI seems to have very limited skillset, surely it's ripe to replace PHBs/middle manglement.

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Hear that? Of course it's Indiegogo's deadline for a Vega+ whooshing by

Andrew Moore
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I'm wondering...

If IndieGoGo's only reason for sending the hounds in is because they are now liable for the refunds to each of the backers...

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Visa Europe fscks up Friday night with other GDPR: 'God Dammit, Payment Refused'

Andrew Moore
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Re: Wake up call

I remember supermarkets where you had to go to a payment desk first to get your card verified and only then could you use it at the till.

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Andrew Moore
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Re: Cashless society

Went to a beer festival last year- the organisers were touting the whole event as cashless and were telling people not to bother bringing cash- even went as far as insinuated that cash would probably not be accepted. When I got there, there were massive lines at all the paypoints, turns out the entire credit card system had crashed. Thankfully, I'd bought cash with me. On the plus side, there wasn't any queues at any of the bars.

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Foolish foodies duped into thinking Greggs salads are posh nosh

Andrew Moore
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In fairness, none of the food served would be typical of Greggs so I don't really understand how the punters were duped.

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Amazon can't or won't collect sales tax in Australia

Andrew Moore
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The problem is a lot of people are addicted to cheap- screw social responsibility, ethical trading, food miles etc. As far as they are concerned, cheap isn't cheap enough.

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How much is the drone biz worth to the UK? How's £42bn by 2030 sound? – PWC

Andrew Moore
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Re: PWC

Which is what I think happened here- someone (pro-Brexit I'm guessing) wanted rainbows and unicorns regarding the UK's future economic position...

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Boffins: Michael Jackson's tilt was a criminally smooth trick

Andrew Moore
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This is one of those "unsolved mysteries that was actually solved decades ago"...

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