Re: Called by the head of the dealing floor
"knowing that outlook from the late 90's defaulted to letter and was rather hard to force to A4, I just pressed continue and his emails then came out."
This isn't one of those problems that's gone away either. The number of comments shows that clearly.
Thankfully MOST printers have a "override A4/US letter" option - but you have to enable it. I mostly solved the issue in our network with that and a filter to rewrite pages from US letter to A4 on the fly if any slipped through the "A4 ONLY" modified drivers provided to anyone attempting to use networked printers (easy enough, just remove all mention of the sizes you don't want people using...)