Re: Banks and building societies are, in my experience, the worst offenders ..."
"What's my name ? Which bank ?"
*click*
If only that worked for "which accident was that, then?" because they then rabbit on as if convinced you really did have an accident.
Then I ask them who they want to contact.
When they say "Michael Rodent", I suggest they think carefully about that name. Rarely does the penny drop.
(I filled in the webform about 4 years ago. They still call. Mr Rodent broke every bone in his body in that accident.)
Biting the hand that feeds IT
