Cant understand how the virus got on their unless the systems were not kept up to date? or the systems were so out of date they were no longer protected?
The fact that they're back to pen and paper as well. That's just incredible. Business continuity must be none existent given they've been down since new year's day.
I bet they're still trying to figure out which systems are affected and they cant turn on the machines, while connected to the network (for fear of infecting others). Which would mean they're having to do it manually, one machine at a time.