3rd party vendor lock in
Many of my business customers are locked into MS Office due to 3rd party apps relying on it for exporting data. Mostly accounting software.
When I have asked why not develop LibreOffice export alternative, they say not enough demand. Kind of chicken and egg really, as I'm sure may SMB would appreciate a cheaper alternative to MS Office.
Also agree with the comments that many have MS Office for the Outlook email & calendar component, where Libre fails too.