Reply to post: Re: The kind of boss I like to work with

Cheque out my mad metal frisbee skillz... oops. Lights out!

jtaylor

Re: The kind of boss I like to work with

Years ago, I was a field tech in the financial industry.

One particular Major Financial Company was known for both strict adherence to detailed procedures and for following any major problem by firing someone pour encourager les autres. Their technical staff were excellent until upper management walked in. Then they'd scatter, devil take the hindmost.

A few minutes into any troubleshooting call, we'd be interrupted by some VP at $Major who demanded to know what broke, why it wasn't fixed yet, and who broke it. I learned to thank them for coming to help, explain the problem at a high level, and give my name and company. Then I'd say that my job was to get them back up ASAP, and for that we needed a separate conversation that was purely technical. Fire me tomorrow, but tonight we have work to do. It worked.

To this day, I don't know if my manager stopped all those lightning bolts or if the shouty VPs saw me as a useful idiot and realized that nobody wanted to take my place.

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