Re: Waste of space
I ordered a freezer a couple of weeks and reserved for collection in store. Got the text to tell me it was ready for collection and wasted my lunch hour going to store, paying for the freezer and then waiting nearly 30 minutes before being told it wasn't in stock in the store and that I'd need to cancel my order and reserve it from another store that did have it in stock!!!
My reply was something along the lines of "I don't need to do anything, you need to sort this out. I have paid for an item after being informed that it was ready for collection, therefore you will provide me with said item as I'm not going to reserve online at another store and waste my time and fuel when your system obviously doesn't know what the stock levels actually are" (there was more but that summary will do)
A short time later I had the freezer I wanted on a next day delivery with a 4 hour time slot. Much to my surprise it did actually arrive during this window but I was not happy in store
Biting the hand that feeds IT
