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The silence of the racks is deafening, production gear has gone dark – so which wire do we cut?

Anonymous Coward
Anonymous Coward

Many years ago in a previous life I used to set up servers and one of the options was to have a UPS, apc with a cable. Didn't really have any trouble with them till one day we got a call from an irate customer saying it hadn't worked. It seems someone thought that they worked using magic and when reinstalling your operating system you didn't need to add the software for it to do the safe shutdown. I wouldn't mind but it was Linux so you would have thought they would know.

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