Reply to post: 2600 people to 600 bots

They terrrk err jerrrbs! Vodafone replaces 2,600 roles with '600 bots' in bid to shrink €48bn debt

Kevin McMurtrie Silver badge

2600 people to 600 bots

That seems inefficient considering how dumb tech support bots are. You'd think that each bot, assuming a bot is one computer, could do at least 100 conversations concurrently.

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