Reply to post: The secret of the escalator

They terrrk err jerrrbs! Vodafone replaces 2,600 roles with '600 bots' in bid to shrink €48bn debt

steelpillow Silver badge

The secret of the escalator

Will the email messagebot understand my standard closing paragraph to all support communications:

"If there is anything in this message that you cannot understand or cannot resolve, please escalate it to someone who can".

It usually cuts the number of off-topic form reply loops down to one, as I can immediately complain that my complaint has not been handled correctly, and that is handled by a different desk from the complaints about operational issues.

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