Re: Not at all suprised
I managed the telephony contract re-tender for a county council.
A key requirement was for the incumbent supplier to give us a full list of all lines, locations and tariffs. Unfortunately they couldn't provide this with any level of accuracy as they had accidentally transferred all the city council lines to our account previously. Whilst billing was correct they couldn't manage to provide a report which just had our properties. We also had a suspiciously large number of out-of-county lines. Whilst we had a couple of care homes and outward bound type educational establishments we didn't own the public payphone in the middle of an RAF base or various magistrates courts scattered around the UK. When we asked for a similar report from out mobile phone provider hey sent us a complete extract of all mobile numbers, usage, phone type user name and contact details within 48 hours. The only problem was they sent the data from a completely different County Council.
Biting the hand that feeds IT
