Reply to post: brain dead customer services abound

I'm still not that Gary, says US email mixup bloke who hasn't even seen Dartford Crossing

Anonymous Coward
Anonymous Coward

brain dead customer services abound

I had a very similar exchange with Tesco customer services. I have first.last@gmail.com account and some idiot signed up to tesco clubcard using the wrong email address (mine). Tesco kept telling me they wouldn't reveal their customer's details, and I kept repeating I didn't want their customer's details, I just wanted them to stop using my email address. After much to-ing and fro-ing, someone at tescos must have actually activated part of their brain and did the necessary.

Other times I have had to do "forgot password" and then login to the offender's account and change their email address. I usually set it to "postmaster@someservice.com" to match the domain for that service provider.

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