Re: Capital One
Many years ago (late 80s or perhaps early 90s) when I was living in the USA, a credit card snail mail was delivered to my address despite it not having my address on the front.
Marked it as 'Delivered to wrong address' and put it back in the post box; the idiot of a postal service worker 'helpfully' had the credit card company change the address to my address.
I ended up having to threaten both the US postal service and the credit card company with legal action (things got to the point of threatening to turn up at my door for payment even though I was not the holder of the credit card in question).
So this form of idiocy is indeed quite timeless (and goes to show that we could make idiots then just as easily as we do now).