Reply to post: Capital One

I'm still not that Gary, says US email mixup bloke who hasn't even seen Dartford Crossing

Andy Non Silver badge
FAIL

Capital One

At a previous address, I received a credit card addressed to someone who had never lived there. I phoned Capital One to tell them of the error but they refused to speak to me as I wasn't the card holder. A few days later I received another letter from them with the pin number and a while later a letter containing a bank statement of the intended card holder at a similar but different address to me, presumably sent to Capital One originally as proof of address etc. It seems that Capital One in their wisdom had "corrected" the person's postcode and street name to be my address; some 20 miles away.

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