ICS was rolled out around 2004. I doubt it has been updated much since then. Project would likely have started more than 6 years before that.
Also my possibly outdated understanding would have desktop software which integrates with ICS via the back end, so this would have impacted more on tiny firms which are unlikely to have dedicated IT resources.
Note these are not excuses, just explanations of why we are here now.
Biting the hand that feeds IT
