Re: Joys of sales people and Outlook 2003
This is a classic case of the IT folks telling "us" what we can't do, but not what we can. I'm obliged to retain information on critical decisions for anything up to 50 years. Saving old mails as separate files is one way to do this, albeit decidedly time consuming. Dumping out an annual PST - rather more convenient from user perspective, for both me as the author and other users importing it back in to search through the content.
Techie authors would do well do consider the uses for technology and write applications for those uses. Email is a great tool for a great problem. It's not really suitable for archival comms for specific assets spanning 50 years+.
I am quite fond of Jitbit, which retains the messaging history (voice, image, text), support ticket history, and asset base in one organised format that survives through corporate re-orgs and staff movement. More tools like that would go a long way to replacing the inappropriate use of email.
Biting the hand that feeds IT
