Re: Been there. Done that.
Novell had an undelete function called Salvage I believe. It worked on files saved on the servers and was very handy. The feature was very handy for people who accidentally deleted files. However there was always somebody who didn't understand what it did. I was told to find the files deleted first off the desktop and then from the recycle bin. I sad I'd need to use some different software to recover the files and was told:
"No you just use the "right click software""
I said that only worked for files saved on the network not the desktop but he was having none of that. Someone else in the IT support team tried by remoting in to the dedktop and doing it with recovery software. Bloke said:
"Stop, you're doing it wrong."
My colleague said:
"Do you want my help or not?"
His reply was just as stubborn:
"If you're going to do it wrong then no thank you."
So we left him to his own devices and waited for him to be big enough to admit he was wrong. One of his colleagues came back from lunch and backed us up but....Incredibly he decided he would redo the work rather than admit he was wrong.
Biting the hand that feeds IT
