Ah yes ...
We prepared some pre-release hardware for the marketing people to take to a trade fair.
We loaded special software so that the product could be demonstrated - provided a fixed sequence of features was followed. This was not considered a problem, as the sales-droids generally worked from a script anyway.
Error messages were produced when the wrong button was pressed, and it was emphasised that these had no real meaning.
This strategy worked well until the Marketing Manager, contrary to instructions, loaned the machine to our German distributor at the end of the show.
We were getting several calls a day ... "Why is the display out of pixels?" ... "How do we top up the blinker fluid?" ...
Biting the hand that feeds IT
