Reply to post: Re: F&F discount

Behold the perils of trying to turn the family and friends support line into a sideline

werdsmith Silver badge

Re: F&F discount

Friends and family don't get that all people that work in IT don't do desktop support. Helping people for me is a lot of googling for solutions. I'm not a first line guy.

Many hours have been wasted when I've gone for a quick look at something and it turned out to be a nightmare that they've caused by messing with something that they deny ever doing.

Pity I can't just say "raise a ticket".

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