About the behaviour I'd expect from the logistics industry. It's chock full top to bottom with sleazy sharks.
I grew up in the logistics industry as well because my old man also had a courier business for over a decade while I was a kid before he retired.
It was even worse back then. If you wanted business back then you weren't bidding on price or quality. You were outbidding on kickbacks...especially with the big boys. It's probably still the same now.
FedEx will arrange the circulation of some brown envelopes to key individuals and shrug this off.