Reply to post: Re: Lifetime warranty

How long is a lifetime? If you’re Comcast, it’s until a rival quits a city: ISP 'broke' price promise

Rockets

Re: Lifetime warranty

Procurve's lifetime warranty is as long as the original owner owns them. I've had HP replace an ancient Procurve switch with newer models. All the years I worked at a company where we supplied and supported Procurves I struggle to remember many failures at all. Work for a company where we use Cisco. They have some models that have Limited Lifetime Warranties that extends till the Last Day of Support date that Cisco sets, typically 5 years after End Of Sale. I've tried to use this in the past and I'm yet to succeed in getting Cisco to replace any failed switches under their LLW, TAC just claims that I need to contact the reseller as I don't have SmartNet and the reseller says contact TAC round and round we go.

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