Reply to post: So disappointing

Fitbit fitness fans furious following flummoxing flawed firmware float, fleeting feedback, failed fixes

Anonymous Coward
Anonymous Coward

So disappointing

I had problems syncing my Charge 2 but I did not push too much at the time as I was getting my new mobile (Xiaomi mi9 SE) the following week. When my new mobile arrived I still had issues and Fitbit could not help me.

So disappointing as I was a Fitbit fanatic and it really worked for me at keeping active. I have now ordered a non-Fitbit smart watch but would have preferred to stay with Fitbit.

There is a problem but there is no idea when it will be rectified. The Fitbit staff were very polite but I feel that they were not being totally honest and after being with them for 2 years they didn't seem to want to hang on to their customer all too much (with the lack of updates).

Very disappointed but hey, there are other options out there.

POST COMMENT House rules

Not a member of The Register? Create a new account here.

  • Enter your comment

  • Add an icon

Anonymous cowards cannot choose their icon