Re: Quantify losses...
"Another amusing one is that Delaware has a 0% sales tax, so residents around Philadelphia (a short drive really) would pop down to the very conveniently located mall just inside the state line to buy high value stuff."
...And then they'd bring the stuff into the local store for warranty repairs. Thus the Radio Shack in Delaware would get the profits from the sale but our store was liable for the cost of the repair.
We LOVED customers who did that. VERY amusing.
Biting the hand that feeds IT
