Re: Microsoft got it right?
Yes it is.
For most users Outlook sends and receives emails, then allows a really sophisticated set of sorting rules with all sorts of conditions. And it integrates calendar really well.
Yes it's a pile of crap for lots of other reasons. Not the least the multiple address books.
But for use by people working in an office it works very effectively.
And let us not forget, this is what software is actually for.