Re: This is this bank
My standard reply was that I'd already made clear to my bank that I wasn't doing that so the one thing I knew for certain was that they weren't my bank and I wasn't even prepared to confirm they'd guessed write. It was inevitably followed up a few days later by a plaintive letter from HSBC to the effect that I wouldn't give them a chance to try to sell me services I didn't want.
Once I closed the company my personal account was closed as well. I did offer to meet them to discuss it but only in my preferred branch, the one they'd just closed.