Reply to post: Re: He should be proud that of that guy

I couldn't possibly tell you the computer's ID over the phone, I've been on A Course™

Jason Bloomberg Silver badge
Thumb Up

Re: He should be proud that of that guy

Indeed. I'm always impressed by people who turn down my invitations to provide details, especially if they weren't the ones expecting a call which would ask for those.

That's solved with a simple and polite "Call me on my internal extension number so you can be sure I am legit. The sooner you call; the quicker we can get the problem fixed".

I'd rather have people over concerned about security than lax. I know who I think is the biggest "banker" here.

POST COMMENT House rules

Not a member of The Register? Create a new account here.

  • Enter your comment

  • Add an icon

Anonymous cowards cannot choose their icon

SUBSCRIBE TO OUR WEEKLY TECH NEWSLETTER

Biting the hand that feeds IT © 1998–2019