Re: I wish my users protected data like this efficient PA
"If the IT department had a decent asset list this wouldn't happen"
The amount of times people swap desks or PCs and don't tell the IT department is huge. I've gone to log on to someone's PC today and been told "Oh, you're on the wrong PC. We swapped desks yesterday"
It's not about the asset list, it's about attitude. I've never had a problem with a PA because i've learnt how to speak to them over the years. Mike obviously hasn't, he probably shouldn't be in first line support.